Housekeeping Supervisor

Resthaven; Holland (MI); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

No Mandatory Overtime

Agency-Free Care Teams

NOMI Health Insurance Network

Free On-Site Clinic

Tuition Reimbursement

Career Growth & Advancement

Meaningful Work Every Day

Team-oriented environment

Job summary

Resthaven is seeking a dedicated Environmental Services Supervisor to oversee housekeeping and laundry operations. You will manage daily staff performance, schedule daily tasks, ensure cleanliness and safety, and provide coaching to maintain high-quality environments for residents.

Ideal candidates will have a high school diploma or GED, training in environmental services, and prior leadership experience. This full-time role offers a supportive, mission-driven culture and opportunities for

Qualifications

• Leadership qualities and teamwork orientation.
• Ability to read and follow written and verbal instructions.
• Effective written and verbal communication skills.
• Computer literacy with Word, Excel, Email, etc.
• Ability to operate standard cleaning equipment with proper chemicals.
• Strong interpersonal skills with residents, families and staff.

Responsibilities

• Establishes daily work schedules for housekeeping and laundry staff.
• Oversees environmental services to meet quality and safety goals.
• Provide training and coaching to employees.
• Inspects staff performance and addresses issues with management.
• Maintain confidentiality and professional conduct with residents and staff.
• Flexibility to respond to off schedule emergencies while maintaining hygiene standards.

Skills

Leadership

Instruction following

Communication

Computer literacy

Cleaning equipment operation

Team collaboration

Education

High school diploma or GED

Environmental services training

Job description

At Resthaven, we believe care is more than a profession — it’s a calling. Since 1945, we have remained committed to serving older adults with compassion, dignity, excellence, and faith-centered purpose. As a not-for-profit, faith-based organization, we’re dedicated to enriching lives — both for those we serve and those who serve alongside us. Whether you’re looking to grow your career or find a more supportive and purpose-driven workplace, you’ll find it here. We’ll help you learn, support your success, and surround you with people who believe in service, community, respect, and making a meaningful difference every day.

Position Summary

Monitors and maintains a high level of quality and appearance in all areas of building responsibility. Oversees the daily performance of housekeeping and laundry staff that ensures the facility presents an aesthetically pleasing environment and promotes wellness.

Pay Range

• $45,000 - $50,000 per year
  • Pay is based on experience and applicable licensure

Employment Type & Schedule

• Full-Time
• Hours: 7:00 AM - 3:00 PM
• Monday - Friday (Every Other Weekend Rotation)

Why Join Resthaven?

• No Mandatory Overtime (No Mandation)
• Agency-Free Care Teams
• NOMI Health Insurance Network – $0 copays, $0 deductibles, and $0 coinsurance for full-time employees
• Free On-Site Clinic – Convenient access to healthcare
• Tuition Reimbursement – Eligible after just 6 months of employment
• Supportive, Mission-Driven Culture – Be part of a team centered around purpose, compassion, and community
• Career Growth & Advancement – Opportunities to learn, develop, and grow within the organization
• Meaningful Work Every Day – Build relationships and make a lasting difference in the lives of residents
• Establishes the schedule and plans daily work assignments for housekeeping and laundry employees.
• Oversees environmental services daily, weekly, and monthly responsibilities to meet goals of production and customer expectations. Inspects and approves staff work performance.
• Provides training to new employees.
• Demonstrates leadership while providing training and coaching to employees in housekeeping and laundry for high-quality outcomes. Alert’s manager of potential performance concerns.
• Oversee floorcare team.
• Coordinates and assists with resident moves/completes with the clinical team.
• Ensures all operational and safety procedures are properly followed.
• Be available for on-call hours. Maintain flexibility with ability to work outside of normal schedule, including weekends and holidays.
• Arrives for work on time and in proper attire while following proper hygiene principles.
• Ability to manage time productively and work independently.
• Work collaboratively with all staff to achieve optimum results in maintaining the facility, while promoting teamwork.
• Completes weekly audits of assigned portion of campus, reporting unsatisfactory quality or performance to Environmental Services Manager.
• Maintain a professional and courteous approach with the residents, visitors and staff.
• Completes yearly employee performance reviews when needed.
• Understands and supports Resthaven policies and procedures.
• Assumes all other position related responsibilities as assigned.
• Flexible schedule in order to meet the demands of the position, i.e.; responds to off-schedule emergency situations which may require occasional evenings and weekend commitments.
• Practice the highest standards of ethics, honesty and accuracy.
• Maintain confidentiality in all aspects of the Resthaven Care Center and its residents, clients and employees.

Knowledge, Skills & Abilities

• Must possess leadership qualities and teamwork orientation.
• Ability to read and follow written and verbal instructions, directions and work orders.
• Effective written and verbal communication skills.
• Computer literate and familiarity with Word, Excel, Email, etc.
• Ability to operate standard cleaning equipment while using proper cleaning chemicals.
• Communicates effectively and tactfully, while recognizing age, cultural orientation, needs, abilities and physical condition.
• Ability to establish and maintain effective and professional working relationships with employees, residents, families, and visitors.
• Well organized and attentive to detail.

Education, Training, Experience

• High school diploma or successful completion of a GED.
• Prefer education to be supplemented with technical and/or vocational training in environmental services.
• Possess experience in environmental services, preferably working in senior living, healthcare or hotel industry.
• Previous experience in a team leadership role preferred.
• Exposure to working with the senior adult population desired.
• Attends all required in-service training and departmental meetings.