Housekeeping Supervisor

Southminster; Charlotte (NC); Vor Ort; USD 42.000 - 55.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Zusammenfassung

Southminster is seeking an experienced Housekeeping Supervisor to support the Housekeeping Manager in planning, organizing, and developing the department to meet federal and local standards. You will supervise 15+ staff, ensure quality resident care, and relay issues to leadership as needed.

The role offers full-time hours, with some nights, weekends, and holidays required. A competitive benefits package accompanies the position.

Qualifikationen

• Minimum of two years of supervisory experience in facilities, janitorial, custodian, or housekeeping.
• Advanced knowledge of housekeeping processes and procedures.
• Experience supervising teams of 15+ employees.

Aufgaben

• Assist in staffing, scheduling, training, and developing hourly staff.
• Communicate concerns to Housekeeping Manager when unresolved at supervisor level.
• Supervise housekeeping operations to support resident-centered care.

Kenntnisse

Customer service

Staff supervision

Budget monitoring

Communication

Organization & multitasking

Interpersonal skills

Ausbildung

Associate degree or two years college

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Jobbeschreibung

We are looking for an experienced, knowledgeable, and customer service-oriented Housekeeping Supervisor to join our team.The Housekeeping Supervisor is responsible for supporting the Housekeeping Manager in the planning, organizing, and developing of the overall operation of the Housekeeping Department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality resident care is always maintained. Responsible for staffing, scheduling, training, and developing hourly staff. Relays information and concerns to the Housekeeping Manager that cannot be resolved by the Housekeeping Supervisor. At times they may assume responsibility of the Housekeeping Manager, as needed.Schedule:Must be flexible to work some nights, weekends, and holidaysSouthminster Benefits and Perks:Full-time team members are eligible for the following benefits:Competitive payMedical, dental, vision, life, short-term disability, and long-term disability insurance403(b) retirement plan with up to 6% employer match after a year of serviceGenerous paid time offFree Employee Assistance ProgramOn-site $5 team member meal benefitOn-site fitness center, consignment shop, and pharmacyBi-weekly pay through direct depositEducational assistance for eligible team membersDiscount on tickets, travel, etc. through Tickets at Work programAbout Southminster:We are an award-winning, non-profit life plan community recognized for excellence and outstanding service. We offer independent living, assisted living, and skilled nursing on one campus. Make a difference every shift in our community where teamwork, respect, and resident‑centered care come first.Required Qualifications:High school diploma or GED.Minimum of two years of supervisory experience.Minimum of five years of experience working in facilities, janitorial, custodian, and/or housekeeping for a large organization or multiple facilities.Possess advanced knowledge of housekeeping processes and procedures.Proven experience supervising housekeeping departments of 15+ employees.Previous experience managing a team of housekeeping employees through motivation, coaching and development.Experience interacting effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organizationProficiency with general office PC applications (i.e. word processing, spreadsheets, databases).Demonstrated excellent written and verbal communication skills.Desired Qualifications:Associate degree or minimum of two years of college or university experienceSelf-motivated to accomplish goals, with a strong sense of responsibility.Skills and Abilities:Anticipate customer needs, adapt quickly to changing goals and priorities, and manage multiple tasks effectively.Develop, monitor, and maintain budget to support operational and financial goals.Deliver exceptional customer service and build positive relationships with guests, clients, and stakeholders.Use sound judgment and independent decision-making to resolve issues and support day-to-day operations.Communicate and collaborate effectively with management, associates, guests, clients, and external partners.Organize, coordinate, and prioritize work to ensure smooth execution and timely follow-through.Demonstrate reliability, diligence, dedication, and strong attention to detail in all responsibilities.Our Service CommitmentC.A.R.E. First — Centered Around Residents’ Experience. Team members are expected to demonstrate this commitment in every interaction and aspect of their work.Southminster is open year-round, which will require availability to work evenings, some weekends, and holidays. Make a difference where it matters. Apply today and become a part of a team that truly cares.Drug-free workplace. EEO & E-Verify employer.Education required:Associate degree or minimum two years of college preferred. Equivalent combination of education and experience will be considered.Experience required:At least five years of experience working in facilities, janitorial, custodian, and/or housekeeping for a large organization or multiple facilities, with at least two years of supervisory experience.Specific skills, knowledge and abilities required:Previous experience managing a team of housekeeping employees through motivation, coaching and development.The ability to anticipate customer needs, change goals and direction quickly and multitaskAdvanced knowledge of Housekeeping process and procedures.Proven experience supervising housekeeping departments of 15+ employees.Ability to maintain a budgetProven excellence in customer service.Capable of using independent judgment/solid decision-making skills abilityProven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organizationSelf-motivated to accomplish goals, with a strong sense of responsibility.Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).Demonstrated sound organizational, coordinating and personal interface skills.Demonstrated excellent written and verbal communication skills.Proven job reliability, diligence, dedication and attention to detail.Must be flexible with working nights, weekends, and holidays.