Housekeeping Supervisor

The Radical; Asheville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality in Asheville, NC seeks a skilled Housekeeping Supervisor to supervise, direct, assist, and assure the completion of housekeeping tasks for Room Attendants, Lobby Attendants, and Housepersons across guest rooms, corridors, and public spaces. You will mentor staff and maintain Driftwood’s high standards of cleanliness.

Responsibilities include inspecting spaces, coordinating daily assignments, and training the team to deliver exceptional guest experiences while controlling

Qualifications

• Previous housekeeping experience in a hotel or hospitality environment; supervisory experience strongly preferred.
• A sharp eye for detail and a commitment to delivering outstanding results.
• Strong organizational, communication, and time-management skills.
• A positive, approachable leadership style that motivates and develops others.
• The ability to multitask, solve problems, and thrive in a fast-paced environment.
• Flexibility to work weekends and holidays as business needs require.
• A genuine passion for hospitality and creating memorable guest experiences.
• Ability to read and write basic English to complete forms such as a room status report.
• Ability to provide clear direction and guidance to subordinates.

Responsibilities

• Lead, motivate, and support housekeeping team to deliver exceptional cleanliness and presentation.
• Inspect guest rooms, public spaces, and back-of-house areas to ensure standards are met or exceeded.
• Coordinate daily room assignments, cleaning priorities, and team productivity.
• Train, coach, and develop housekeeping associates in collaboration with the Executive Housekeeper.
• Work with Front Office and Maintenance to ensure rooms are guest-ready and issues are resolved quickly.
• Monitor supplies, linens, and equipment while helping control costs and minimize waste.
• Ensure compliance with cleanliness, sanitation, and workplace safety standards.
• Jump in and support the team wherever needed.

Skills

Supervisory experience

Attention to detail

Organizational skills

Communication skills

Time management

Flexibility

Guest service mindset

Job description

JOB SUMMARY

To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwood’s high standards of cleanliness.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Lead, motivate, and support our housekeeping team to consistently deliver exceptional cleanliness and presentation.

• Inspect guest rooms, public spaces, and back-of-house areas to ensure our standards are met or exceeded.

• Check all vacant/ready/stay over rooms daily.

• Check out of order rooms daily.

• Identify showrooms for Sales Department.

• Turn in all lost and found items and all guest room keys.

• Coordinate daily room assignments, cleaning priorities, and team productivity.

• Train, coach, and develop housekeeping associates in collaboration with the Executive Housekeeper, creating a positive and accountable work environment.

• Work closely with Front Office and Maintenance to ensure rooms are guest-ready and issues are resolved quickly.

• Monitor housekeeping supplies, linens, and equipment while helping control costs and minimize waste.

• Ensure compliance with cleanliness, sanitation, and workplace safety standards.

• Jump in and support the team wherever needed. Great leaders aren't afraid to roll up their sleeves!

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Previous housekeeping experience in a hotel or hospitality environment; supervisory experience strongly preferred.

• A sharp eye for detail and a commitment to delivering outstanding results.

• Strong organizational, communication, and time-management skills.

• A positive, approachable leadership style that motivates and develops others.

• The ability to multitask, solve problems, and thrive in a fast-paced environment.

• Flexibility to work weekends and holidays as business needs require.

• A genuine passion for hospitality and creating memorable guest experiences.

• Ability to read and write basic English to complete forms such as a room status report.

• Ability to provide clear direction, instruction, and guidance to subordinates.\Ability to provide information and answer hotel guest and colleague questions.

• Time management skills.

PHYSICAL DEMANDS

• Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
• Pushing heavy carts.
• Lifting fifty (50) pounds maximum.
• Stand and walk for varying lengths of time, often long periods.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality