Housekeeping Room Attendant - The Selvedge

SingleThread Farm - Restaurant - Inn; Healdsburg (CA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Paid Time Off including Vacation, Sick and Mental Health Time Off

401(k) with company match

Medical, Dental, Vision Plans

Job summary

SingleThread Farm - Restaurant - Inn is looking for a Housekeeping Room Attendant to ensure exceptional cleanliness and comfort of guest rooms and public spaces. This role emphasizes attention to detail and genuine hospitality, ensuring every guest experience is memorable.

Tasks include cleaning and preparing guest accommodations, maintaining public areas, and delivering warm service to all guests. Applicants should have a passion for hospitality and be able to work a flexible schedule, including weekends and holidays.

Qualifications

• One year of housekeeping, hotel, hospitality, or professional cleaning experience preferred.
• Basic ability to read, write, speak, and understand English.
• Passion for hospitality and creating exceptional guest experiences.

Responsibilities

• Clean, sanitize, and prepare guest rooms and common areas to luxury standards.
• Respond promptly and professionally to guest requests.
• Maintain a safe and organized work environment.

Skills

Attention to detail

Hospitality

Time management

Education

High school diploma or equivalent

Job description

Compensation & Benefits

• Pay range: $20.00 - $24.00/hour + tips
• Medical, Dental, Vision Plans
• Paid Time Off - Including Vacation, Sick and Mental Health Time Off
• 401(k) with company discretionary match
• Flexible Spending Account
• Employee Assistance Program - 6 free counseling sessions annually for you and your household members
• Employee Dining and Wine Discounts
• Daily Family Meal
• Customized Educational Opportunities
• Opportunity for Advancement within the Vertice Portfolio
• Referral Bonuses
• Uniform

What You'll Be Doing

Under the direction of the Inn Manager and Housekeeping Supervisor, the Housekeeping Room Attendant is responsible for maintaining the exceptional cleanliness, presentation, and comfort of guest rooms and public spaces throughout The Selvedge, A SingleThread Inn. This role ensures every guest space reflects the property's high standards of luxury, attention to detail, and genuine hospitality.

The Housekeeping Room Attendant plays an important role in creating memorable guest experiences by preparing guest accommodations with care, maintaining a welcoming environment, and responding to guest needs with professionalism, warmth, and discretion.

Guest Room Preparation

• Clean, sanitize, inspect, and prepare guest rooms, bathrooms, and common areas to The Selvedge's luxury standards.
• Change linens, make beds, replenish amenities, organize guest collateral, and ensure all furnishings are clean, properly arranged, and guest-ready.
• Dust, vacuum, mop, polish, and maintain all assigned guest rooms and public spaces.
• Identify and report maintenance concerns, damaged furnishings, or safety hazards promptly.

Laundry & Linen Care

• Wash, dry, fold, iron, and organize linens, towels, robes, and other guest textiles according to established standards.
• Maintain linen inventory and assist with stocking housekeeping supplies.
• Ensure proper handling and storage of all housekeeping materials and equipment.

Public Areas & Public Appearance

• Maintain the cleanliness and presentation of common areas, entryways, offices, restrooms, stairways, and other guest‑facing spaces.
• Assist with seasonal deep cleaning and special housekeeping projects as assigned.
• Help maintain a welcoming, comfortable, and impeccably presented property at all times.

Guest Service & Hospitality

• Deliver warm, courteous, and personalized service during all guest interactions.
• Respond promptly and professionally to guest requests or communicate them to the appropriate department.
• Handle lost and found items according to company procedures.
• Protect the privacy, security, and confidentiality of all guests and guest rooms.

Safety & Compliance

• Follow all housekeeping procedures, sanitation standards, and company safety policies.
• Properly use and store cleaning chemicals, equipment, and personal protective equipment.
• Maintain a safe, clean, and organized work environment.
• Comply with all applicable federal, state, and local health and safety regulations.

Teamwork & Professionalism

• Work collaboratively with housekeeping, front office, maintenance, and other departments to deliver exceptional guest experiences.
• Complete assigned duties efficiently while maintaining the highest quality standards.
• Demonstrate flexibility to support changing operational needs.
• Perform additional duties and responsibilities as assigned.

Requirements

• One (1) year of housekeeping, hotel, hospitality, or professional cleaning experience preferred.
• High school diploma or equivalent preferred.
• Basic ability to read, write, speak, and understand English.
• Strong attention to detail and commitment to cleanliness and organization.
• Passion for hospitality and creating exceptional guest experiences.
• Ability to work independently while contributing positively to a team environment.
• Reliable, dependable, and able to maintain guest confidentiality.
• Excellent time management and organizational skills.
• Ability to remain calm, professional, and guest-focused in a fast‑paced environment.
• Availability to work mornings, evenings, weekends, holidays, and overtime as business needs require.

Environmental And/Or Physical Requirements

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
• Ability to perform the essential functions of the position safely and consistently in accordance with applicable federal, state, and local requirements.
• Ability to stand, walk, bend, kneel, crouch, stoop, reach, climb stairs, and perform repetitive movements throughout the workday.
• Ability to lift, carry, push, and pull up to 40 pounds on a regular basis.
• Ability to safely operate housekeeping equipment and cleaning tools.
• Ability to work with cleaning products and chemicals in accordance with safety procedures.
• Ability to maneuver throughout guest rooms, stairways, outdoor spaces, and other areas of the property.
• Ability to maintain attention to detail while performing repetitive cleaning tasks in a fast‑paced hospitality environment.

Key Competencies

• Take responsibility and initiative to resolve issues, clearly communicating with leadership and team members.
• Be decisive, accept responsibility for making things happen, think ahead, and develop contingency plans.
• Act as an active listener, remain present and open, provide verbal, non‑verbal, and supportive feedback, and show respect and empathy with one another.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve performance.
• Be flexible, respond quickly and positively to changing environments.
• Maintain high team focus through cooperation and support to other team members in pursuit of department goals.
• Be a positive role model and demonstrate the ethos of Kyle, Katina, and the management team.

Core Values

• Integrity - Act honestly, ethically, and with accountability.
• Stewardship - Care for our guests, one another, our community, and our environment.
• Growth - Pursue continuous learning, curiosity, and improvement.
• Humility - Lead with respect, kindness, and a willingness to serve others.

Vertice Hospitality is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, ancestry, national origin, religion, creed, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, pregnancy, childbirth, breastfeeding, or related medical conditions, disability, medical condition, genetic information, military or veteran status, reproductive health decision-making, citizenship status, or any other characteristic protected by applicable federal, state, or local law.

Vertice Hospitality is dedicated to cultivating a diverse, equitable, and inclusive workplace where all team members are respected, valued, and empowered to contribute. We foster a culture of integrity, stewardship, growth, and humility, and are committed to continuous improvement, professional development, and creating meaningful opportunities for learning, advancement, and career growth.