Housekeeping Room Attendant

Aloft Chesapeake; Chesapeake (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel management company is seeking a Housekeeper/Room Attendant to ensure that guest rooms are clean, welcoming, and comfortable. You will be responsible for cleaning, maintaining supplies, and assisting in the overall cleanliness of the hotel. The ideal candidate will have excellent attention to detail and good communication skills. This position offers a chance to grow within a respected company with a commitment to quality and service.

Qualifications

• Thorough knowledge of emergency procedures is required.
• Must be able to work on weekends and holidays.
• Good verbal and written communication skills are necessary.

Responsibilities

• Clean and prepare guest rooms in assigned sections.
• Replenish supplies in the rooms as necessary.
• Report discrepancies to the Engineering Department as needed.

Skills

Good communication skills

Attention to detail

Ability to lift 30 lbs

Job description

LTD Hospitality Group has an immediate opening for you to join our team as a Housekeeper/Room Attendant.

As a Housekeeper with LTD, you will make a difference in the lives of people every single day. You will help them in a significant and tangible way by making sure our guest's home away from home is clean, welcoming, and comfortable!

We will train you as you begin an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties. This position is best suited for someone who enjoys going above and beyond to surpass guest expectations and has attention to detail.

The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.

• Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area.
• Replenish supplies such as drinking glasses and writing supplies.
• Tidy guest rooms as required.
• Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard.
• Complete assigned daily room projects (thresholds, patios, etc.).
• Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned.
• Maintain a clean and orderly housekeeping cart.
• Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order.
• Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Maintain consistently high standards as outlined in the Self-Inspection.
• Other duties, projects, and tasks as assigned.

Required Knowledge, Skills and Abilities (KSAs)

• Have thorough knowledge of emergency procedures.
• Requires good communication skills, both verbal and written.
• Requires excellent attention to detail
• Must be able to move luggage, packages or furniture weighing up to 30 lbs.
• Must be able to work weekends and holidays.

LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

Property Location With a stay at Aloft Chesapeake in Chesapeake, you'll be within a 15-minute drive of Greenbrier Mall and Norfolk Premium Outlets. This hotel is 9.4 mi (15.2 km) from Virginia Beach Town Center and 10.6 mi (17.1 km) from Norfolk Scope.