Housekeeping Operations Lead | $50/hr Remote

Crossing Hurdles; United States; On-site; USD 40,000 - 50,000; Full time

Job summary

A leading cleaning services company in the United States seeks a skilled supervisor to oversee cleaning staff and ensure high-quality service delivery. The role involves direct supervision, coordinating various in-house services, and maintaining cleanliness and safety standards. Candidates should have significant experience in supervision, effective communication skills, and proficiency in Microsoft Excel and PowerPoint. A high school diploma is required, along with a strong organizational ability. This position offers opportunities for professional development.

Qualifications

• Experience supervising or coordinating janitorial or housekeeping staff.
• Ability to inspect and ensure quality of cleaning services.
• Familiarity with facility management best practices.

Responsibilities

• Supervise and coordinate cleaning staff activities.
• Oversee in-house services like laundry and maintenance.
• Inspect work performed to ensure cleanliness protocols.

Skills

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Strong verbal communication skills

Strong written communication skills

Organizational skills

Time-management abilities

Attention to detail

Customer service principles

Education

High school diploma or equivalent

Job description

• Directly supervise and coordinate the work activities of cleaning staff, ensuring tasks are completed to specification and on schedule
• Oversee in-house services such as laundry, maintenance, dry cleaning, and valet support as needed
• Inspect work performed and facilities to guarantee adherence to cleanliness and safety protocols
• Select and recommend appropriate cleaning materials for various surfaces and textiles
• Advise managers and administrative staff regarding room readiness and occupancy status
• Provide ongoing training, guidance, and motivation to team members
• Utilize Microsoft Excel and PowerPoint to create schedules, track performance metrics, and deliver team briefings or reports

Requirements

• Proficiency in Microsoft Excel and Microsoft PowerPoint for reporting, tracking, and presentations
• Strong verbal and written communication skills with the ability to convey information clearly and professionally
• Experience supervising or coordinating work activities of janitorial or housekeeping staff
• Strong organizational and time-management abilities with attention to detail
• Ability to inspect, evaluate, and ensure the quality of cleaning services and facilities
• Knowledge of customer and personal service principles for high-standard service delivery
• High school diploma or equivalent with related work experience
• Experience in remote supervision or coordination of distributed teams
• Familiarity with facility management or cleaning industry best practices
• Background in onboarding, training, or process improvement for housekeeping operations