Housekeeping Operations Lead

Aramark; Potomac (MD); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Aramark seeks an Assistant Housekeeping Manager to lead daily operations of the Housekeeping Department, ensuring guest rooms, public spaces, and back‑of‑house areas are spotless and well maintained. You will support the Director of Housekeeping and uphold brand standards.

The role requires strong leadership and the ability to guide a team in a fast‑paced environment while maintaining safety, training, scheduling, and performance management.

Qualifications

• High school diploma or equivalent required; hospitality degree preferred.
• Previous Management experience required.
• Working knowledge of housekeeping procedures, cleaning standards, and equipment.

Responsibilities

• Lead daily housekeeping operations including room assignments, inspections, and workload distribution.
• Ensure guest rooms, public areas, and service spaces meet cleanliness and quality standards.
• Conduct routine inspections to verify compliance with brand requirements and processes.
• Assist with inventory management including linens, amenities, chemicals, and supplies.
• Act as a key support partner to the Director of Housekeeping in executing strategies and plans.
• Provide guidance, coaching, and performance feedback to team members.
• Address guest service issues promptly and professionally and coordinate with Front Office for VIPs and early arrivals.
• Schedule and timekeeping support; maintain staffing levels and safety compliance.
• Maintain records of inspections and departmental documentation; participate in daily briefings.

Skills

Leadership

Communication

Attention to detail

Multitasking

Housekeeping software

Physical stamina

Education

High school diploma or equivalent

Hospitality degree preferred

Tools

HotSOS

Opera

OnQ

Job description

Aramark seeks an Assistant Housekeeping Manager to lead daily operations of the Housekeeping Department, ensuring guest rooms, public spaces, and back‑of‑house areas are spotless and well maintained. You will support the Director of Housekeeping and uphold brand standards.

The role requires strong leadership and the ability to guide a team in a fast‑paced environment while maintaining safety, training, scheduling, and performance management.