Housekeeping Office Intern - Hilton Chicago

Hilton; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Incredible travel perks

Employee stock purchase program (ESPP)

Paid parental leave

Mental health resources

Generous PTO

Health & welfare benefits

Financial security for your future

Job summary

Hilton in Chicago invites driven students to join as a Housekeeping Office Intern, gaining hands-on experience while supporting daily hotel operations. You will perform administrative tasks, learn inventory management, and assist in maintaining the hotel’s property management system.

This role emphasizes guest and team member service via phone, email, and in person, with cross-functional exposure across departments.

Qualifications

• Administrative tasks under guidance from department leaders while actively learning from and supporting Team Members
• Provide customer service to guests and Team Members via telephone, e-mail, and in person
• Gain cross-functional experience by supporting other departments as needed to understand hotel operations

Responsibilities

• Support daily operations: perform administrative tasks and learn from department leaders
• Collaborate with management: support the Housekeeping office and other departments with inventory and clerical tasks
• Elevate hospitality skills: provide customer service to guests and Team Members via phone, email, and in person
• Gain cross-functional experience: assist other departments to learn broader hotel operations
• Support team collaboration: help colleagues and contribute to a positive work environment

Job description

Job Identification: 219377

Job Category: Students and Early Careers

Job Schedule: Full time

Salary $23 per hour

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Office Intern , you’re not just supporting daily hotel operations while gaining hands‐on experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Support daily operations: Perform administrative tasks and gain hands‐on experience under the guidance of department leaders while actively learning from and supporting Team Members

• Collaborate with management: support the Housekeeping office and other departments with supply inventory, maintenance of the hotel’s property management system, and other clerical functions

• Elevate hospitality skills: Provide customer service to guests and Team Members via telephone, e‑mail, and in person

• Gain cross‑functional experience: Support other departments as needed to build broader knowledge of hotel operations

• Support team collaboration: Assist colleagues and contribute to a positive and productive work environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program

• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)

• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most

• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands (https://www.hilton.com/en/brands/) , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.