Housekeeping Manager — Service Excellence & Team Leadership

hollandamericaprincess; Alaska; On-site; USD 45,000 - 65,000; Full time

Job summary

Holland America Princess Alaska is seeking a Housekeeping Manager to lead all housekeeping and laundry operations at our Alaska property. You will drive service standards, manage a diverse team, and ensure a safe and excellent guest experience.

The role focuses on staff leadership, daily coordination, and ongoing process improvements aligned with company policies and regulatory requirements. On-site position with a strong emphasis on teamwork and guest satisfaction.

Responsibilities

• Oversees housekeeping and laundry operations to ensure the highest standards of cleanliness, safety, and customer satisfaction.
• Manages staff, coordinates daily activities and schedules across housekeeping teams.
• Implements continuous improvement initiatives in line with company policies and regulatory requirements.

Job description

Holland America Princess Alaska is seeking a Housekeeping Manager to lead all housekeeping and laundry operations at our Alaska property. You will drive service standards, manage a diverse team, and ensure a safe and excellent guest experience.

The role focuses on staff leadership, daily coordination, and ongoing process improvements aligned with company policies and regulatory requirements. On-site position with a strong emphasis on teamwork and guest satisfaction.