Housekeeping Manager at Hilton Grand Vacations New York, NY

Hong Kong Study Skills Research Institute; New York (NY); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K plan

Paid Time Off (PTO) program

Outstanding travel benefits

Job summary

Hilton Grand Vacations is seeking a Housekeeping Manager in New York, NY, responsible for leading housekeeping operations to ensure high cleanliness standards and efficient staff training.

This role offers an annual salary of $70,000-$72,000, supplemented with a comprehensive benefits package including health insurance, 401K, and paid time off. Join us and help create memorable vacation experiences for our guests!

Qualifications

• 3–5 years of related experience in housekeeping.
• 2+ years of supervisory experience in a similar role.

Responsibilities

• Routinely inspect units for cleanliness standards.
• Train employees on procedures and functions.
• Assist in maintenance of cleaning plans and staff schedules.

Skills

Leadership

Attention to detail

Communication

Education

High School / GED

Job description

Housekeeping Manager job at Hilton Grand Vacations. New York, NY.

This role pays between $70,000-$72,000 on an annual basis. We are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for owners/guests visiting our resort properties! We have open opportunities to provide you with an outstanding future as a part of our team. As a Housekeeping Manager you would be responsible for executing your position's responsibilities in alignment with our service culture and driving company success through performing the following tasks to the highest standards:

Responsibilities

• Routinely inspects units to ensure they are in compliance with the standards of cleanliness set by the department.
• Ensures equipment, supplies, and storage are accurately locked and secured.
• Orients and trains employees on departmental and position procedures and functions, ensuring employees are consistently meeting efficiency and safety standards.
• Assists in the maintenance of a continuous and forward‑thinking cleaning plan, ensuring all areas of the property are cleaned (guest rooms, public common areas, outdoor areas, offices, etc.).
• Assists with hiring, supervising, adapting and training of all staff under the direction of the Housekeeping Department and assists with administrative tasks associated with maintaining accurate documentation (payroll timekeeping records, staff schedules, vacation hours, etc.).
• Ensures that all laundry operations are within efficiency standards and that all in‑house staff or outside contractors are performing according to HGVC standards.
• Investigates accidents and initiates accident reports.
• Recommends corrective action as the need arises.
• Advises management of any unresolved problems or concerns.
• Ensures departmental employees wear accurate designated uniforms at all times.
• Maintains and promotes continuous communication and hospitality service among all members of the department, resort, and region.
• In conjunction with the Executive Housekeeper, supervises guest service ratings and directs efforts to maintain accurate standards.

Minimum Qualifications

• High School / GED
• 3–5 years of related experience
• 2+ years of supervisory experience

Additional Preferred Qualifications

• BA/BS / Bachelor’s Degree
• 5–7 years of related experience
• 4+ years of supervisory experience
• Union housekeeping experience

Benefits

We offer a phenomenal benefit package to our full‑time Team Members that includes medical, dental, and vision insurance; a 401K plan; a Paid Time Off (PTO) program; and outstanding travel benefits.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.