Housekeeping Manager

Atrium Hospitality; Sioux Falls (SD); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking hospitality team as a Housekeeping Manager at a prominent hotel in Sioux Falls. This role is vital in ensuring that guests enjoy an exceptional room experience while leading a dedicated team. You will oversee operational standards, manage the financial performance of the housekeeping department, and engage with guests to resolve any concerns. With a focus on teamwork and passion for service excellence, you'll help create unforgettable experiences for guests while supporting the development of your associates. This opportunity offers a chance to grow your career in one of the largest hotel management companies in the U.S.

Benefits

Daily Pay

Exclusive Travel Discounts

401k Plans

Comprehensive Medical Insurance

Property-Specific Perks

Qualifications

• Experience overseeing a housekeeping team in hospitality or similar environment.
• 3+ years of hotel Housekeeping Management preferred.

Responsibilities

• Lead Housekeeping Associates to ensure best-in-class guest experience.
• Manage financial performance and scheduling of the housekeeping department.
• Educate and train Associates on brand standards and cleanliness.

Skills

Housekeeping Management

Guest Service

Financial Management

Team Leadership

Problem Solving

Education

High School Diploma or Equivalent

Tools

Microsoft Suite

Job description

Hotel:

Sioux Falls Sheraton
1211 West Avenue North
Sioux Falls, SD 57104

Position: Housekeeping Manager
Type: Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Sheraton Sioux Falls Hotel is seeking a housekeeping manager to join our housekeeping team. You will provide guests with an excellent room experience, while assisting the director of housekeeping to ensure operational standards and procedures are being followed by all associates. With 243 rooms and 5,000 sq. ft. of event space, your shift will be filled with a variety of tasks. We are conveniently located by the Denny Sanford Premier Center and Sioux Falls Convention Center where all the best events happen. Come be a part of a team who is passionate about guest service while taking care of the people who make it happen, our associates. With Atrium Hospitality, you can be a part of one of the largest hotel management companies in the United States.

What you will do:

• Lead the Housekeeping Associates to enable the team to provide a best-in-class guest experience.
• Engage with guests, provide friendly service, meet operational standards, and resolve guest concerns.
• Manage the financial performance of the department by effectively scheduling Associates, submitting accurate payroll records, and controlling expenses for supplies and equipment.
• Manage the department by ensuring Associates understand employment practices, follow interview guidelines, recommend employment decisions and corrective action. Inspect staff work and give guidance to correct deficiencies.
• Support performance management and implement discipline when necessary.
• Educate and Train Associates regarding brand standards and Atrium’s Cleanliness Assured.
• Maintain an accurate record of lost and found items.
• Practice hotel emergency procedures to include fire, life, and safety.
• Follow company security policies and procedures, to include reporting accidents, injuries, and unsafe work conditions.
• Perform or assist with cleaning duties as necessary.
• Support other departments as needed based on business demands.

Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience: Oversight of a housekeeping team in hospitality, healthcare, facilities, or similar environment.

Preferred Prior Experience: 3+ years of experience in hotel Housekeeping Management.

Required Education: High School Diploma or Equivalent.

Required Technology: Basic computer knowledge to include the Microsoft Suite.

Physical: Able to lift a minimum of 50lbs occasionally. Able to stand or walk for the duration of the scheduled shift.

Other: Flexible working days, early mornings, evenings, nights, weekends, holidays, and special events as needed.

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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

• Daily Pay – Get paid when you need it
• Exclusive Travel Discounts – Save big at Marriott and Hilton properties
• 401k Plans – Invest in your future
• Comprehensive Medical Insurance – Your health matters to us
• Additional Property-Specific Perks – Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self-paced online classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Privacy Policy