Housekeeping Manager

Insight Global; Pearisburg (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A national staffing agency is seeking an experienced individual to manage environmental services operations in hospitals. The role includes directing housekeeping, ensuring quality standards, and compliance with regulations. Key qualifications include a Bachelor's degree or equivalent experience, leadership skills, and proficiency in relevant tools such as Microsoft Teams and UKG. Candidates should have a background in healthcare facilities and a strong commitment to service excellence.

Qualifications

• Experience working in a hospital setting or large facility.
• Preferred knowledge of Green Seal–certified cleaning products.

Responsibilities

• Direct housekeeping and cleaning operations in clinical and non‑clinical areas.
• Ensure compliance with regulatory standards.
• Lead staffing, hiring, evaluations, and coaching.
• Establish performance goals and improvement projects.
• Resolve customer service and quality concerns.
• Develop and manage budgets for cost‑efficient operations.
• Oversee schedules, assignments, inspections, and equipment.
• Model service excellence and adherence to organizational values.

Skills

Leadership

Communication

Customer service

Analytical skills

HR management

Education

Bachelor's degree or 8 years equivalent experience

Tools

Microsoft Teams

UKG

Teletracking

Microsoft Office

Job description

Manages environmental services operations for hospital facilities, including strategic planning, daily operations, regulatory compliance, budgeting, and staff leadership. Ensures service quality, safety, and alignment with Carilion’s mission and standards.

• Directs housekeeping and cleaning operations in clinical and non‑clinical areas

• Ensures compliance with regulatory and accreditation standards

• Leads staffing, hiring, evaluations, coaching, and development

• Establishes performance goals, scorecards, and improvement projects

• Resolves customer service and quality concerns

• Develops and manages budgets to ensure cost‑efficient operations

• Oversees schedules, assignments, inspections, equipment, and supplies

• Models service excellence and adherence to organizational values

• • Experience working in a hospital setting (if not hospital, large facility)
• • Preferred knowledge of Green Seal–certified cleaning products
• • Strong leadership, communication, customer service, analytical, and HR management skills
• • Proficiency of following platforms (or something similar):
• Microsoft teams
• UKG (or payroll system for timesheets/pto tracking)
• Teletracking (or any program that tracks patient beds & discharge)
• Microsoft Office
• • Must have Bachelor’s degree or 8 years equivalent experience