Housekeeping Manager

Brookdale; Framingham (MA); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early wage access for hourly staff

Tuition reimbursement

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Job summary

Brookdale is seeking a Housekeeping Supervisor to manage and coordinate housekeeping services across the community, ensuring high cleanliness standards for resident spaces and public areas. You will supervise staff, schedule shifts, and plan cleaning programs including move-ins and carpet care, while managing inventory and safety compliance.

The role emphasizes training, budget awareness, and adherence to safety regulations, with opportunities for professional development within a nationwide

Qualifications

• High school diploma or GED and 1–3 years related experience and/or training.
• Experience or training in supervision and scheduling required.
• Ability to supervise and schedule staff.

Responsibilities

• Manages and coordinates housekeeping services to ensure a high standard of cleanliness inside and outside the community.
• Supervises the housekeeping staff and schedules staffing.
• Plans and schedules cleaning programs including move-ins and carpet cleaning.
• Oversees inventory of supplies, chemicals and equipment; ensures safe handling.
• Monitors department expenses and budgets with leadership.
• Schedules and conducts training sessions for housekeeping staff.
• Ensures safety standards and regulatory compliance.
• Performs other duties as assigned.

Skills

Supervise staff

Scheduling

Flexible schedule

Time management

Education

High school diploma or GED

Job description

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part And Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Manages and coordinates housekeeping services to ensure a high standard of cleanliness both inside and outside the community. Supervises the housekeeping staff and may be required to supervise other positions.

• Manages housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public spaces, residential apartments, and community grounds. Conducts regular inspections of all resident and public areas.
• Plans and schedules cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning.
• Oversees inventory of all supplies, chemicals, and equipment. Monitors inventory levels and may order all equipment and supplies needed for department. Ensures the safe handling and storage of equipment and supplies.
• Monitors department expenses; may work with Director of Housekeeping or Executive Director to determine budget.
• Schedules and conducts training sessions and department meetings for housekeeping personnel.
• Ensures staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and ensures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other applicable rules and regulations.
• Informs Director of Housekeeping and/or Executive Director of any resident issues or concerns.
• Prepares resident charges/billing for housekeeping services, when applicable.
• Hires, trains, disciplines, and terminates department employees, in accordance with company policies. May consult with the Director of Housekeeping or Executive Director regarding these decisions.
• May assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, and other areas as needed.
• Attends all required training, in-service, and staff meetings.
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

High school diploma or General Education Diploma (GED) and a minimum of one to three years related experience and/or training; or equivalent combination of education and experience. Previous experience or training in supervision and scheduling required.

Certifications, Licenses, And Other Special Requirements

None

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge And Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Need to be flexible with schedule and time deadlines. Ability to supervise and schedule staff.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Exposure to latex
• Ability to lift: Up to 50 pounds
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us

Brookdale is a Great Place to Be

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.