Housekeeping Leader & Training Coach

Apsilon Hotels; Kennesaw (GA); On-site; USD 38,000 - 54,000; Full time

Job summary

Apsilon Hotels in Georgia seeks a Housekeeping Supervisor to direct all housekeeping and laundry activities, ensuring spotless public areas and guest rooms. The role leads staff, schedules shifts, trains new employees, and coordinates with Front Desk to optimize room readiness and guest satisfaction.

Strong supervisory and customer-service skills are essential, with focus on safety and quality standards. This position offers opportunities to drive operations and maintain high cleanliness

Qualifications

• Minimum two years of housekeeping experience with supervisory responsibilities.
• Minimum one year of general customer service experience.

Responsibilities

• Oversees daily housekeeping operations and laundry to meet cleanliness standards.
• Coordinates with Front Desk to manage room status and requests.
• Plans staff schedules and tracks attendance, vacation, and overtime.
• Conducts training and performance evaluations.
• Maintains supplies and equipment; ensures safety compliance.
• Handles guest complaints and ensures guest satisfaction.

Skills

Supervisory experience

Housekeeping experience

Customer service

Job description

Apsilon Hotels in Georgia seeks a Housekeeping Supervisor to direct all housekeeping and laundry activities, ensuring spotless public areas and guest rooms. The role leads staff, schedules shifts, trains new employees, and coordinates with Front Desk to optimize room readiness and guest satisfaction.

Strong supervisory and customer-service skills are essential, with focus on safety and quality standards. This position offers opportunities to drive operations and maintain high cleanliness