Housekeeping & Laundry Operations Manager

Crestline Hotels & Resorts; Rio Rancho (NM); On-site; USD 52,000 - 75,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a Housekeeping Manager to oversee housekeeping and laundry operations, ensuring service excellence and adherence to standards.

You will lead, train, coach, and motivate a team, coordinate with other departments, and manage schedules, inventories, and equipment to maintain peak operation. This role emphasizes staff development and aggregate performance metrics.

Qualifications

• 2-3+ years of housekeeping management experience preferred.
• High School/GED or equivalent for education is required.
• Basic computer skills and familiarity with Microsoft Office are preferred.
• Experience with hotel information systems is a plus.

Responsibilities

• Inspect work to ensure it meets specifications and standards.
• Plan and prepare staff work schedules.
• Coordinate activities with other departments to ensure timely service.
• Forecast staffing and stock levels to facilitate scheduling and ordering.
• Oversee cleaning and laundry operations and equipment maintenance.
• Hire, train, and evaluate housekeeping staff and provide feedback.

Skills

Team leadership

Staff training

Coaching

Communication

Education

High School/GED or equivalent

Tools

Microsoft Office

Hotel information systems

Job description

Crestline Hotels & Resorts is seeking a Housekeeping Manager to oversee housekeeping and laundry operations, ensuring service excellence and adherence to standards.

You will lead, train, coach, and motivate a team, coordinate with other departments, and manage schedules, inventories, and equipment to maintain peak operation. This role emphasizes staff development and aggregate performance metrics.