Housekeeping Inspector

StepStone Hospitality; Portland (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

StepStone Hospitality is seeking a detail-oriented Housekeeping Room Inspector in Portland, Maine. You will ensure guest rooms meet Hilton brand standards for cleanliness and presentation, playing a key role in the overall guest experience.

This position requires prior hotel housekeeping or supervisory experience, strong attention to detail, and the ability to work in fast-paced environments. Flexibility for varying shifts is essential, and additional language skills are preferred.

Qualifications

• Prior hotel housekeeping or supervisory experience required.
• Ability to work in a fast-paced, high-volume environment.
• Flexibility to work weekends, holidays, and varying shifts.

Responsibilities

• Inspect cleaned guest rooms to ensure compliance with Hilton brand standards.
• Confirm all amenities are properly stocked and presented.
• Report maintenance concerns or safety issues promptly.
• Provide feedback to Room Attendants to improve performance.

Skills

Attention to detail

Effective communication

Team collaboration

Basic computer proficiency

Education

High school education

Job description

We are seeking a detail-oriented and quality-driven Housekeeping Room Inspector to join our team at. In this role, you will ensure guest rooms meet brand standards for cleanliness, presentation, and overall guest readiness. You will play a key role in delivering an elevated guest experience by maintaining the highest levels of quality and consistency.

Key Responsibilities

• Inspect cleaned guest rooms to ensure compliance with Hilton brand standards
• Confirm all amenities, linens, and supplies are properly stocked and presented
• Identify and report maintenance concerns or safety issues promptly
• Provide feedback and support to Room Attendants to improve performance and consistency
• Prioritize and inspect VIP arrivals, early check-ins, and special request rooms
• Update room status in the hotel’s property management system in real time
• Assist in maintaining cleanliness standards in public areas as needed
• Support housekeeping leadership with quality control initiatives and special projects
• Ensure adherence to all health, safety, and sanitation guidelines

Qualifications

• Prior hotel housekeeping or supervisory experience required
• Strong attention to detail and commitment to high standards
• Ability to work in a fast-paced, high-volume environment
• Effective communication and team collaboration skills
• Basic computer proficiency; Marriott systems experience is a plus
• Flexibility to work weekends, holidays, and varying shifts

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have good mathematical and computer skills.
• High school education and relevant training and experience required. Additional education preferred.
• CPR and first aid training preferred.
• Additional language ability preferred