Housekeeping Houseperson

AC Hotel San Antonio Riverwalk; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

AC Hotel San Antonio Riverwalk seeks a dedicated Houseperson to join our housekeeping team. You will maintain guest rooms and public areas, ensuring cleanliness and a welcoming environment for every guest.

The role emphasizes attention to detail, safety, and teamwork within a dynamic hospitality setting. Ideal candidates are organized, able to work independently or with a team, and capable of handling linen changes, supplies restocking, and routine deep-clean tasks.

Qualifications

• Previous experience in housekeeping or cleaning roles preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Good communication skills and physical stamina.
• Familiarity with cleaning chemicals and safety procedures.

Responsibilities

• Clean and maintain guest rooms, public areas, and back-of-house spaces according to established standards.
• Change linens, make beds, and replenish supplies such as toiletries and towels.
• Ensure all cleaning equipment and supplies are used safely and stored properly.
• Report any maintenance issues or damages to management promptly.
• Assist with special cleaning projects and deep cleaning tasks as needed.
• Follow health and safety regulations to ensure a safe environment for guests and staff.

Skills

Attention to detail

Organizational skills

Independent & team

Communication skills

Physical stamina

Cleaning chemicals knowledge

Flexible shifts

Job description

Description

Houseperson

We are seeking a dedicated and detail-oriented Houseperson to join our hospitality team. This role is vital in ensuring our guests experience a clean, comfortable, and welcoming environment. If you take pride in maintaining high standards of cleanliness and enjoy working in a dynamic setting, we encourage you to apply.

Key Responsibilities

• Clean and maintain guest rooms, public areas, and back-of-house spaces according to established standards
• Change linens, make beds, and replenish supplies such as toiletries and towels
• Ensure all cleaning equipment and supplies are used safely and stored properly
• Report any maintenance issues or damages to management promptly
• Assist with special cleaning projects and deep cleaning tasks as needed
• Follow health and safety regulations to ensure a safe environment for guests and staff

Skills and Qualifications

• Previous experience in housekeeping or cleaning roles preferred
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Good communication skills
• Physical stamina and mobility to perform cleaning duties
• Knowledge of cleaning chemicals and proper handling procedures
• Flexibility to work various shifts, including weekends and holidays

Join our team and be part of a company that values excellence, teamwork, and guest satisfaction. We offer a supportive work environment with opportunities for growth and development in the hospitality industry.

Requirements

Job Duties & Functions

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include, but are not limited to, changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture, or rehanging closed slide doors.

Deberes y Funciones Laborales

• Mantener un trato cordial y servicial hacia los clientes y entre los empleados.
• Presentarse regularmente al trabajo, tal como lo establecen las normas de Avion Hospitality, y según lo exija el programa de trabajo, el cual variará según las necesidades del hotel.
• Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca)
• Acatar siempre las normas y reglamentaciones de Avion Hospitality para asegurar una operación eficiente del hotel.
• Limpiar y surtir totalmente las habitaciones que se requieran en un turno.
• Completar todos los deberes de limpieza previa, incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes, productos de limpieza y ropa de cama.
• Eliminar todos los desechos y retirar la ropa de cama, toallas y demás artículos sucios de las habitaciones.
• Llevar a cabo otra tarea según asignada por el supervisor o gerente.
• Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda.
• Las tareas de limpieza profunda pueden incluir, entre otras, cambiar el filtro de CA, limpiar las bobinas de CA, retocar la pintura en las paredes / molduras, retocar muebles rayados o cambiar puertas correderas cerradas