Housekeeping – Houseperson

Ennismore; Durham (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

21c Museum Hotels is seeking a housekeeping associate to clean and prepare public areas and guest rooms to the property's standards, ensuring guest satisfaction and overall appearance.

Responsibilities include walking floors, removing trash, cleaning carpets, and maintaining safety while assisting other team members. A High School Diploma or GED is required, and a background check will be conducted.

Qualifications

• Knowledge of carpet care, tile care, buffing machines, extractors a plus.
• Able to work a flexible schedule, as times needed vary based on occupancy.
• Must pass a background check.

Responsibilities

• Walks all assigned floors at beginning and end of shift.
• Removes service trays and any trash and notes any areas that need immediate cleaning.
• Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations.
• Recycles bottles, cans, and papers in appropriate receptacles.
• Maintains all carpets through extraction and spotting methods.
• Cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area.
• Cleans all public areas, elevators, service areas, stairwells etc.
• Aids housekeepers as needed with removal of rollways and stripping of rooms.
• Reports any missing/found items, damages, and maintenance issues.
• Responds to guest requests and questions.
• Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor.
• Stocks linen closets with supplies (soap, shampoo etc.).
• Other duties as assigned by your supervisor or manager.

Skills

Carpet care

Tile care

Buffing machines

Extractors

Education

High School Diploma/GED

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Reports To: Housekeeping Manager or Housekeeping Supervisor

General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property.

Specific Responsibilities:

Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning.

Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles.

Maintains all carpets through extraction and spotting methods.

Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs.

Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area.

Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security.

Aids housekeepers as needed with removal of rollways and stripping of rooms.

Reports any missing/found items, damages, and maintenance issues.

Responds to guest requests and questions.

Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor.

Stocks linen closets with supplies (soap, shampoo etc.).

Other duties as assigned by your supervisor or manager.

Qualifications

Knowledge of carpet care, tile care, buffing machines, extractors a plus.

Able to work a flexible schedule, as times needed vary based on occupancy.

Must pass a background check.

Physical Requirements:

Must be able to lift up to 50 lbs and climb stairs numerous times daily.

Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Must be able to bend down and get on and off floor numerous times per day.

Education/Formal Training

High School Diploma/GED

Experience

Experience a plus, but not required.

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

1. First name * This field is required.

2. Last name * This field is required.

3. Email * Your email address is required.

4. Phone * This field is required.

5. Are you legally authorized to work in the United States? Please note that this position may not provide sponsorship. * Select an option... This field is required.

6. Are you a former teammate of 21c? * Select an option... This field is required.

7. Why do you want to work with 21c? * This field is required.

8. What skills do you possess that can contribute to your success in this job? * This field is required.

9. Are any of these skills a result of military service? If so, please describe. This field is required.

10. Who is someone you admire? This field is required.

11. Describe the last gift you gave to someone else. This field is required.

12. Do you have any friends or relatives that work for 21c? * Select an option... This field is required.

13. If yes, what is their name/relationship to you? This field is required.

14. Do you have a reliable means of getting to work? * Select an option... This field is required.

15. What is your desired status? * Select an option... This field is required.

16. Shift Availability * This field is required.

17. Date Available to Start * This field is required.

18. Our business runs 24/7/365, but we know people can't. Please tell us any schedule restrictions or preferences you may have. * This field is required.

19. Based on the essential functions of the position for which you applied, are you able to perform these functions with or without reasonable accommodation? * Select an option... This field is required.

20. Are you over eighteen (18) years of age? * Select an option... This field is required.

21. Please acknowledge the following statement: Upon offer of employment, this position is subject to a background check. Under some circumstances, the disclosure of criminal convictions on the background report may disqualify a candidate from employment with the company. * This field is required.

22. Resume *. We accept .pdf, .doc, and .docx formats. The file must be of type doc, pdf, docx and not exceed 2MB.

* these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here . * This field is required.