Housekeeping Houseperson

The Ivy Hotel; Baltimore (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

Life insurance

Retirement plan

Paid vacation

Staff meals

Perks

Job summary

The Ivy Hotel in Baltimore is seeking a House Person to clean and maintain guest rooms, hallways, furnishings, flooring and work areas. Duties include changing bed linens, emptying trash, vacuuming, dusting, replenishing supplies, and cleaning common areas.

Secondary tasks may include snow shoveling, guest transport assistance, and luggage handling. Responsibilities include adhering to health and safety standards, reporting damages, and executing requests from management while maintaining

Qualifications

• Proven experience as a Cleaner or Housekeeper.
• Ability to work with little supervision and maintain performance.
• Customer-oriented and friendly.
• Prioritization and time management skills.
• Working quickly without compromising quality.
• Knowledge of the English language.

Responsibilities

• Perform cleaning activities such as sweeping, mopping, dusting, and polishing.
• Ensure spaces are cared for and inspected according to standards.
• Protect equipment and address any inadequacies.
• Notify superiors of damages or disturbances.
• Handle complaints/requests with professionalism and patience.
• Check stock levels of consumables and replace when needed.
• Follow health, safety, and company practices.

Skills

Cleaning

Customer service

Time management

English language

Job description

Company Description

The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 2nd consecutive year. We pride ourselves on our execution and delivery of the absolute best in service, cuisine and ambiance. We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunity to grow and learn and build a career.

Company Description

The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 2nd consecutive year. We pride ourselves on our execution and delivery of the absolute best in service, cuisine and ambiance. We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunity to grow and learn and build a career.

Job Description

The House person is responsible for cleaning and maintaining guest rooms, hallways, furnishings, flooring and work areas. Cleaning rooms includes duties such as changing bed linens and emptying trash as well as vacuuming carpets and dusting furniture. The House person replaces guest supplies, i.e. soap, shampoo, bathroom tissue, etc., and maintains all staff closets. Duties also include cleaning the common areas, stairwells, elevators, and landings. Secondary duties may include shoveling snow from walkways, assisting with guest transportation, assisting with guest luggage. All team members must ensure the confidentiality and security of all guest rooms. The House person is responsible for executing any reasonable task requested by his/her manager or supervisor.

Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
• Ensure spaces are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors of any damages, deficits, and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Qualifications

• Proven experience as a Cleaner or Housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of the English language

Additional Information

Benefits

• Medical and dental insurance
• Short- and long-term disability insurance
• Basic and optional life insurance
• Retirement savings plan
• Paid vacation and holidays
• Staff meals
• Hospitality and retail perks
• Supportive staff culture and opportunities for professional growth
• The Ivy Hotel is an Equal Opportunity Employer. Employment offers are contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws.