Housekeeping Houseman

Pyramid Burlington Management; United States; On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401K after 90 days

Comprehensive medical/dental/vision/l;

AD&D benefits for FT employees

Education reimbursement

Jury duty & bereavement pay

Discounted hotel pricing

Free parking

Job summary

Pyramid Global Hospitality is seeking a House Attendant to maintain public spaces and assist room attendants, delivering exceptional guest experiences across our Pyramid properties in the United States. The role emphasizes attention to detail, teamwork, and flexible participation in housekeeping tasks.

The ideal candidate demonstrates care for guests, supports cross-training, and contributes to a clean, welcoming environment.

Qualifications

• Great attention to detail to maintain public spaces and assist room attendants.
• Ability to work as part of a team in a resort/hotel cleanliness goals.
• Willingness to cross-train in any department.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Skills

Attention to detail

Guest engagement

Teamwork

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What we offer;

• An amazing team atmosphere
• A one‑of‑a‑kind (not your typical) hotel opportunity for you to work in! We have no outside guests or children.
• 401K after only (90) days of employment if you are at least (21) years of age
• Incredible medical/dental/vision/life/AD&D benefits for all FT employees that will start on the first of the month following your start date, if elected
• Pyramid Cares Associate Relief Fund
• Education reimbursement
• Jury duty & bereavement pay
• Insurance available for the FUR‑Babies in your family
• Up to (10) days of PTO for a FT employee on a yearly basis
• (7) paid holidays for FT employees
• Flexible schedules for all
• Cross training in any and all departments
• State of the art continued training through our online courses provided for free that will never be taken away from you even if you depart
• Discounted pricing on food and beverage
• Hotel discounts in some of the most beautiful boutique hotels across the United States that is always growing

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the 'Heart of the House' and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Great work environment includes: free parking, daily breakfast offering, monthly luncheons with prizes!

Your Role:

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

What are we looking for?

QUALIFICATIO