Housekeeping/ House Person

OHM Concession Group, LLC; St. Louis (MO); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Time and a half pay on six major holidays

Competitive wages

Job summary

OHM Concession Group, LLC is looking for Housekeeping staff for its Holiday Inn Hotels in St. Louis, MO. The role involves cleaning and servicing guest rooms and bathrooms, ensuring guest satisfaction, and addressing requests and complaints. Applicants should be detail-oriented, possess physical stamina, and have a high school diploma or GED. Full-time staff will enjoy benefits such as medical coverage and competitive wages. Flexible scheduling is essential.

Responsibilities

• Perform routine duties in cleaning and servicing of guest rooms and baths.
• Ensure cleanliness and maintenance of work area.
• Address guest requests and complaints.

Skills

Physical mobility and stamina

Ability to follow instructions

Detail-oriented

Professional attitude

Ability to work independently

Education

High school diploma or GED

Job description

Overview

We are hiring for Housekeeping positions at our Holiday Inn Hotels. Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also be able to address guest requests and problems.

Responsibilities

• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums the carpet.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests, e.g. iron and ironing boards.
• Ensure security of guest rooms and privacy of guests.
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning, etc.) as required.
• Cleans guest bathroom/bed room/floor corridor.
• Responsible for replenishment of guest complimentary water.
• Responsible for the cleanliness and maintenance of work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests/guest complaints in the area assigned to them.
• Authorized to enter guest rooms for cleaning and providing turndown services as per requirement.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.

Qualifications

• Physical mobility and stamina required.
• Ability to follow instructions.
• Detail-oriented.
• Professional attitude is required.
• Ability to work independently.
• High school diploma or GED.
• Open availability and flexible schedule for demanding hours.
• Legally authorized to work in the U.S.

Perks

• Full-time employees can take advantage of medical, dental and vision benefits.
• Time and half pay on six major holidays.
• Competitive wages.