Housekeeping House Person

Hotel Leveque; Garden Grove (CA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Insurance enrollment

Paid time off

Holiday pay

Hotel and travel discounts

Professional development

Job summary

First Hospitality in Garden Grove is seeking a House Person to join our team and support housekeeping operations. You will keep storerooms organized, assist with inventory, and help maintain clean back-of-house spaces to promote efficiency and smooth hotel functioning.

Responsibilities include stocking and organizing supplies, cleaning back-of-house areas, and assisting with guest areas as needed. You will collaborate with teams to resolve guest issues while upholding brand standards.

Qualifications

• Effective verbal and written communication skills.
• Must be able to read, write, and speak the primary language used in the workplace.
• Ability to stand and walk 8+ hours per day.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Ability to reach, bend, stoop, and pivot frequently.

Responsibilities

• Maintain cleanliness and organization of storerooms and storage areas.
• Clean back-of-house areas, doors, walls, closets, lockers, and fixtures.
• Support cleanliness of public spaces when needed (lobby, corridors, restrooms).
• Retrieve and dispose of trash from guest rooms and public areas.
• Collaborate with housekeeping and guest services to resolve guest challenges.
• Uphold professional standards aligned with hotel brand expectations.
• Know and assist with hotel emergency procedures and guest safety.
• Take on additional tasks as assigned by leadership.

Skills

Communication skills

Teamwork

Job description

be a master of organization, efficiency, and cleanliness

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

House Persons support the overall functionality of the hotel Housekeeping department. Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work. House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations.

What you'll be doing...

• Maintain cleanliness and organization of storeroom shelves and other supply storage areas to promote ease of supply retrieval and inventory.
• Clean and organize back-of-house areas including doors, walls, closets, lockers, refreshment areas, and fixtures to maintain a clean, organized, and presentable work environment
• When necessary, support cleanliness of public spaces including guest corridors, lobby areas, public restroom facilities, and exterior spaces of the hotel.
• Retrieve and properly dispose of trash from guest rooms, public areas, and back-of-house areas.
• When necessary, take ownership to resolve guest challenges, working collaboratively with the hotel’s Housekeeping and Guest Service teams.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Success factors...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Notice of Collection for California Applicants:

Our Disneyland® Good Neighbor Hotel is 10 minutes from Disneyland Park, in the Anaheim Resort district – speak to us about our Disney shuttle and resort tickets. Anaheim Convention Center events are less than two miles from the door. Perks include made-to-order breakfast, complimentary evening receptions, and an outdoor pool.