Housekeeping - Hilton Garden Inn

Up to Par Management, LLC; Morgantown (WV); On-site; USD 16,000 - 23,000; Full time

Job summary

The Hilton Garden Inn of Morgantown, WV is seeking motivated Full time and Part Time Housekeepers to join our team. You will clean guest rooms, stock supplies, and report damages or safety issues to ensure guest satisfaction.

Starting pay is $14.00 per hour. You will follow safety procedures, assist with inventories, and coordinate with the Housekeeping Supervisor on priorities to maintain a high standard of cleanliness. We provide training and a supportive team environment.

Qualifications

• High School diploma/GED or equivalent; prior housekeeping experience preferred.
• Ability to clean the set quota of rooms during an eight hour working day.
• Strong attention to detail and time management skills.
• Good communication with guests.

Responsibilities

• Clean guest rooms and stock supplies following safety procedures.
• Restock and store housekeeping cart; complete daily projects.
• Respond to guest requests and report issues to ensure satisfaction.
• Coordinate with Housekeeping Supervisor on priorities.
• Assist with inventories and maintain quality standards.
• Open communication to maintain and improve hotel quality.

Skills

Attention to detail

Time management

Guest communication

Self-motivation

Education

High School diploma/GED or equivalent

Job description

The Hilton Garden Inn of Morgantown, WV is conveniently located in the Suncrest Towne Centre just steps from shopping and dining. It is also just minutes away from Ruby Memorial Hospital, West Virginia University, Mountaineer Field and the WVU Colosseum. Come join our fantastic team!

Taylor Hospitality is looking for motivated Full time and Part Time Housekeepers with a friendly attitude to help us deliver exceptional experiences to our members and guests!

As a Housekeeper at The Hilton Garden Inn, you will be responsible for cleaning and supplying all daily assigned rooms and to report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Compensation: Starting pay of $14.00 per hour

What You’ll Be Doing:

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to: picking up trash, changing linen and making the bed, cleaning entire bathroom, sweeping and dusting guest room, cleaning the windows and hallways, updating room literature.
• Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
• Restock housekeeping cart at the end of the day.
• Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Report to work on-time on scheduled shifts for the duration of schedule
• Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turning articles left in room.
• Sweep hallways designated to your area
• Report maintenance related issues to inspectors, front desk, and maintenance.
• Report to property in assigned uniform and nametag for entire length of shift.
• Complete assigned daily projects.
• Coordinate with Housekeeping Supervisor on work priorities and provide assistant when needed.
• Assist with weekly/monthly inventories
• Open line of communication to maintain and improve quality of hotel

What We’re Looking For:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma/GED or equivalent, prior housekeeping experience preferred.
• Must have the ability to clean the set quota of rooms during an eight hour working day. Self-starting personality with an even disposition. Must have a high level of attention to detail and strong time management skills. Ability to meet standards of appearance. Can communicate well with guest.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• The physical demands described here are to representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Job Requirements:

• Lifting, Pushing, Pulling, Carrying - Required for constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement line, carrying dirty linen to laundry shoot, operating vacuum
• Bending, Kneeling - Required for constant bending and kneeling to clean bathrooms, vanity and making beds, dusting
• Mobility - Required for movement to reach closet shelves, windows, ledges, pipes, under bed, behind furniture, etc.
• Continuous Standing - Required for walking to accomplish all that is required for position
• Climbing - Limited required for stairs
• Driving - Limited required
• Work Environment - 100% inside
• Hearing - Minimal for communication when guests approach with requests and questions
• Vision - Critical for assessing required reaction to meet standards
• Speech - Minimal for utilizing alternate communication
• Literacy - Critical for the ability to understand each chemical use and interaction. For understanding daily assignment sheets.
• Chemicals, Agents - Required for standard Eco-Lab cleaning chemicals
• Protective Clothing - Limited required

Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.