Housekeeping/Front Desk

Equity LifeStyle Properties; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties is hiring for a Housekeeping/Front Desk role in Emerald Isle, NC. This is a FULL TIME SEASONAL POSITION with responsibilities spanning resort upkeep, guest services, and operations support.

You will clean cabins, manage common areas, assist maintenance, and help host guest activities while delivering excellent service. Ideal candidates have a high school diploma, some housekeeping experience, a valid driver’s license, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or the equivalent.
• 1–3 years of housekeeping experience.
• Knowledge of cleaning supplies and products.
• Valid driver's license and good driving record.
• Ability to lift up to 50 pounds.
• Willing to work weekends and holidays.
• Strong organizational skills and attention to detail.

Responsibilities

• Keep resorts clean and tidy to ensure a five-star guest experience.
• Clean cabins and rentals and prepare for new guests.
• Maintain cleanliness of office, clubhouse, and common areas.
• Track cleaning supply inventory and request refills.
• Report maintenance concerns to the Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other team members as needed.
• Assist with resort-sponsored guest activities and functions.
• Provide outstanding customer service and respond to guest inquiries.

Skills

Attention to detail

Organizational skills

Customer service

Valid driver’s license

Ability to lift up to 50 pounds

Weekend/holiday availability

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Housekeeping/Front Desk in Emerald Isle, North Carolina.

What you'll do:

• Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

This is a FULL TIME SEASONAL POSITION

Your job will include:

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

Benefits:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.