Housekeeping Floor Supervisor

One Ocean Resort & Spa; Sugar Land (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Sugar Land Marriott in Sugar Land, Texas, is seeking a housekeeping supervisor to lead day-to-day room and public area cleaning operations.

You will train staff, inspect rooms, manage schedules, and ensure guest experiences meet our standards.

This role requires strong work ethic, teamwork, and the ability to handle varied shifts, including nights and holidays.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends, and holidays.
• Enjoys working in a team to provide great guest experiences.
• Physical ability for an in-office role.
• Prolonged desk-based computer work 6-8 hours daily.
• Good written and verbal communication.
• Ability to lift 10–25 pounds as needed.

Responsibilities

• Prepare staff schedules and distribute workload.
• Inspect guest rooms and public areas daily.
• Train and supervise associates and provide ongoing training.
• Check for early make-ups, special requests and VIPs.
• Maintain records for lost and found.
• Run departure reports and recheck rooms in your section.
• Write work orders and report safety hazards to management.

Skills

Team player

Flexible schedule

Strong work ethic

Communication skills

Attention to detail

Customer service orientation

Job description

16090 City Walk, Sugar Land, Texas 77479

Welcome to a landmark, just 15 minutes southwest of downtown Houston, where contemporary comfort and classic Texas charm converge. The Sugar Land Marriott is located in the heart of the vibrant new Sugar Land Town Square, surrounded by fabulous dining and delightful shopping venues all within walking distance. All year long, enjoy premier festivals and events on the Town Square Plaza.

Job Description

What you will be doing

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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