Housekeeping Floor Supervisor

Four Queens Hotel & Casino; Saint Petersburg (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A renowned hotel and casino in Florida is seeking a dedicated Housekeeping Inspector to ensure cleanliness and maintenance of guest rooms. This role requires strong communication skills with team members and management, along with a solid understanding of cleaning procedures and chemical safety. Candidates should have at least one year of experience in housekeeping and be able to work flexible hours, including evenings and weekends. A well-groomed appearance is essential for this position.

Qualifications

• 1 year of experience in housekeeping within the hospitality industry preferred.
• Ability to communicate effectively with guests and staff.
• Knowledge of correct use of cleaning chemicals.

Responsibilities

• Inspect guest rooms continuously throughout the day.
• Report all guest room discrepancies to the Housekeeping office.
• Train new hire employees.
• Approve check-out rooms for guest occupancy.

Skills

Effective communication in English

Ability to stand, walk, bend and kneel

Knowledge of cleaning chemicals usage

Well-groomed appearance

Job description

Overview

SUMMARY: Responsible for inspecting all checkout rooms as priority to ensure cleanliness and a maintenance free environment for incoming guest.

Responsibilities

• Inspect guest rooms continuously throughout the day
• Always conduct yourself in a manner that reflects a positive and professional image. Make eye contact, smile and greet guest when seen
• Have knowledge and communicate to staff where SDS booklet is in the area
• Respond to calls for damage, repair or replacement of equipment necessary for GRA’s to do job
• Report all guest room discrepancies to the Housekeeping office
• Complete daily room inspection form
• Report all hallway discrepancies to the Housekeeping office
• Approve check-out room ready is for guest occupancy
• Recheck guest rooms as needed
• Assist with end of shift station and master key control
• Answer office phones when assigned
• Train new hire employees
• Other duties as assigned

Additional Responsibilities

Performs other duties as directed by management.

Knowledge and Skill Requirements

• Ability to communicate effectively with guests, team members and management in English in both written and verbal form.
• Ability to stand, walk, bend and kneel for extended periods
• Ability to occasionally reach above head in performance of duties
• Must have knowledge of correct use of cleaning chemicals for designated surfaces and instruct GRA’s on the use of such chemicals and personal protective equipment in accordance with OSHA hazard communication standards
• Maintain complete knowledge of and comply with, all departmental policies/service procedures/standards
• Must be able to present a well groomed appearance

Working Conditions

Must be able to tolerate cleaning chemicals and work in areas containing second hand smoke and a noisy environment.

Work may require evening, early morning, holiday and weekend schedules. May require the ability to stand and walk for long periods of time.

Requires regular and predictable attendance

Ability to bend, reach, and squat

Qualification Standards

1 Year experience in housekeeping department within hospitality industry preferred