Housekeeping Assistant Supervisor

Aimbridge Hospitality; Mankato (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Housekeeping Assistant Supervisor, where you will play a vital role in maintaining the highest standards of cleanliness and guest satisfaction. This position involves supervising the housekeeping team, inspecting guest rooms, and ensuring that all operations run smoothly. With a commitment to excellence, you will help create a welcoming environment for guests while also providing training and support to your team. If you have a passion for hospitality and a keen eye for detail, this is the perfect opportunity to grow your career in a dynamic setting.

Benefits

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Daily Pay

Qualifications

• 1-2 years of experience in hotel or related field required.
• Previous supervisory experience preferred.

Responsibilities

• Inspect Guest Rooms and ensure cleanliness standards are met.
• Supervise staff in Laundry and Housekeeping.
• Assist with training and motivating Room Attendants.

Skills

Customer Service

Supervisory Skills

Time Management

Attention to Detail

Education

High School Diploma

College Coursework in Related Field

Job description

The Housekeeping Assistant Supervisor is responsible for helping administer and coordinate housekeeping functions in assigned sections. Responsible for helping to inspect Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Supervisor functions in his/her absence.

Responsibilities

QUALIFICATIONS:

• At least 1 to 2 years of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and associates in a friendly service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.
• Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants’ carts are clean and restocked with linen only.
• Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
• Assist with supervision of all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
• Handle items for "Lost and Found" according to the standards.
• Be familiar with all Aimbridge Hospitality policies and House Rules.
• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
• Ensure the overall appearance cleanliness and orderliness of staff.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
• Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
• Monitor cleanliness and orderliness of Room Attendants’ carts linen closets control closets stairways and landings.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
• Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
• Assist with proper and constructive training of Room Attendants.
• Motivate coach and counsel staff as necessary.
• Collect all keys and assignment sheets daily at the end of the shift.
• Attend meetings as required by Management.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Monitor all V.I.P.'s special guests and requests.
• Perform any other duties as requested by Management.

Property Details

Hotels in Mankato can't beat our world class guest service and prime location near Minnesota State University Mankato. Situated minutes away from River Hills Mall, the area’s largest shopping center, and within a few miles of the Verizon Wireless Center. Fairfield Inn & Suites Mankato is conveniently situated near Gustavus Adolphus College and Mount Kato, a great spot for quality skiing, snowboarding, and mountain biking. While visitors are here they should be sure to indulge at one of the many nearby Mankato restaurants and bars. Mankato Brewery is a local treasure that travelers are sure to love, and Pub 500 offers guests dozens of unique menu options. Free hot breakfast is provided daily, and property wide free WiFi is sure to keep our guests connected. At the end of a long day, guests can relax or go for a swim at our heated indoor pool.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the company

Independent hotel management firm delivering superior investment returns for its strategic partners. Property management, asset management, development, renovation and consulting services for hotels and resorts.