Housekeeping Assistant Manager - The Residences at

The Crescent Hotels Group; Horseshoe Bay (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Subsidized housing

Meal subsidies

Employee discounts

Golf privileges

Discounted rates across Crescent

MIT program

Job summary

The Residences at Horseshoe Bay Resort, managed by The Crescent Hotels Group, seeks a Housekeeping Assistant Manager to lead daily operations and uphold resort standards. This on-site role supports supervision of staff, quality inspections, and service delivery across condominium accommodations and public spaces.

The ideal candidate brings organized, service-focused leadership, strong communication, and a hands-on approach to ensure exceptional guest experiences in a fast-paced hospitality

Qualifications

• Experience leading housekeeping in a hospitality environment.
• Strong organizational and communication skills.
• Ability to supervise, train, and mentor housekeeping staff.
• Proficiency with hotel operations systems and MS Office.

Responsibilities

• Oversee daily housekeeping operations.
• Train, coach, and support housekeeping team members.
• Inspect residences, VIP accommodations, and public areas.
• Schedule staff and manage daily labor needs.
• Monitor room status reports and respond to priorities.
• Maintain inventory for linens, supplies, and amenities.

Skills

Leadership

Communication

Attention to detail

Time management

Education

High School

Some college

Tools

Hotel operations systems

Microsoft Office

Job description

Description

Location: Horseshoe Bay, TX

Department: Rooms Division / Housekeeping

Salary: $50,000 Annually

Employment Type: Full-Time, On-Site

About The Residences at Horseshoe Bay Resort

The Residences at Horseshoe Bay Resort offer spacious lakeside condominium accommodations located near the Marina, Bayside Spa, and Waterfront Beach. Featuring resort-view condominiums, premier water-view residences overlooking Lake LBJ, and luxury Signature Residences with daily housekeeping service, The Residences provide guests with the comfort of home combined with the amenities and service of a premier resort destination.

Position Summary

The Housekeeping Assistant Manager plays a key leadership role in maintaining the cleanliness, presentation, and overall guest experience throughout The Residences at Horseshoe Bay Resort. This hands-on position supports daily housekeeping operations, supervises team members, conducts quality inspections, and helps ensure all condominium accommodations and public spaces consistently meet resort standards.

The ideal candidate is an organized, service-focused leader who thrives in a fast-paced hospitality environment and is passionate about delivering exceptional guest experiences.

Key Responsibilities

• Assist with the daily operation of the housekeeping department.
• Supervise, train, coach, and support housekeeping team members.
• Ensure all residences, guest accommodations, and public areas meet established cleanliness and presentation standards.
• Conduct routine inspections of guest units, VIP accommodations, and public spaces.
• Assist in scheduling staff and managing daily labor needs.
• Monitor room status reports and respond to operational priorities.
• Maintain inventory levels for linens, guest supplies, cleaning products, and amenities.
• Ensure compliance with safety, sanitation, and housekeeping procedures.
• Support payroll processing, departmental reporting, and administrative documentation.
• Address guest requests and service recovery situations promptly and professionally.
• Maintain grooming, appearance, and service standards throughout the department.
• Provide hands-on support during high-occupancy periods and operational needs.

Qualifications

• Previous housekeeping leadership experience in a hotel, resort, condominium, or hospitality environment preferred.
• Strong organizational, leadership, and time-management skills.
• Ability to lead teams while maintaining a hands-on operational presence.
• Excellent communication and interpersonal skills.
• Strong attention to detail and commitment to quality standards.
• Ability to multitask and adapt in a fast-paced environment.
• Proficiency with hotel operations systems and Microsoft Office preferred.
• Flexibility to work weekends, holidays, and varying shifts based on business needs.
• Professional appearance and demeanor required.

Benefits & Perks

At Horseshoe Bay Resort, we invest in our associates through competitive benefits, career development opportunities, and resort lifestyle perks.

Resort Benefits

• Subsidized associate housing and shuttle service available.
• Weekly meal subsidies.
• Employee dining and retail discounts.
• Golf and select resort amenity privileges based on availability.
• Discounted rates at participating Crescent Hotels & Resorts properties nationwide.
• Career advancement opportunities, including the Manager-in-Training (MIT) program.

Full-Time Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan with Employer Match
• Paid Time Off and Eligible Holiday Benefits
• Short-Term and Long-Term Disability Coverage
• Critical Illness and Accident Insurance
• Associate Relief Fund Access

Benefits and privileges are subject to eligibility requirements and business needs.

Qualifications

Manage inventory, staffing, scheduling, and administrative processes to ensure a seamless guest experience and department performance.

Education

• Some college (Preferred)
• High School (Required)

Experience

• Required

  Manage inventory, staffing, scheduling, and administrative processes to ensure a seamless guest experience and department performance.

• Required

  Train, coach, and support housekeeping associates while maintaining exceptional service and operational efficiency.

• Required

  Supervise daily housekeeping operations, inspections, and quality standards across condominium accommodations and public areas.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts