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Hendricks Regional Health is seeking an associate for Support Services to maintain a clean, orderly, and safe environment across hospital facilities. The role emphasizes hospitality and efficient non-clinical tasks to support patients, visitors, and staff.
You'll perform housekeeping, laundry, and combined duties, following the seven-step process, ensuring supplies reach satellite campuses, and upholding infection control and confidentiality standards.
Scroll down for a testimonial of an associate working in Support Services.
Provide a positive image of the hospital and medical centers and other hospital owned or managed facilities through maintaining and continually improving a clean, orderly, immaculate and safe work environment. Supports and serves the needs of all our customers: patients, associates, visitors, physicians, volunteers, contractors, vendors, and public, by performing non-clinical tasks in a professional and hospitable manner.
Clean linen processing: Sort, dry, iron, fold, pack, store and distribute clean linens to designated receiving areas according to applicable policies, procedures and standards. Keep linen room/work area in clean and orderly condition. Conduct linen inventories. Maintain daily linen par levels by area by cart. Fill linen orders for satellite campuses. Document/report daily linen usage and orders filled via linen tracking system. Monitor and maintain Quality Assurance tools/systems. Pack room: Inspect all surgical linens for holes, tears, and lint. Maintain linen life tracking grids. Mend or stamp linen as required. Perform liquid barrier test as required or as needed. Pack components as instructed per case specifications. Monitor and maintain Quality Assurance tools/systems.
Maintain assigned equipment for cleanliness and report repairs needed immediately. Know and demonstrate the correct use of chemicals, supplies and tools assigned.
Fulfill Hendricks Regional Health Minimum Performance Standards, i.e. attendance, orientation/training, departmental meetings, uniform, etc.
Use department standards as guides to learning, performing, and evaluating work. Department standards are vital to both individual and departmental performance appraisal.
Demonstrate courtesy, compassion and respect in interactions with all customers through good hospitality skills and behavior.
Protect the welfare of patients and staff and support legal/regulatory compliance by properly reporting any evidence of abuse, neglect, or harassment, or any other questionable activities.
Protects the right to privacy for all patients and/or Hospital associates.
Support the goals, objectives, and standards of the Support Services team by maintaining an attitude of cooperation, collaboration, and constructive communication. Demonstrate awareness of unassigned and uncompleted tasks/responsibilities and take initiative to complete them. Offer assistance to peer associates to complete tasks/responsibilities in a thorough and timely fashion. Encourage/assist others whenever possible to improve job knowledge and skills. Find and support ways for the Support Services team to better utilize resources to deliver the best possible services.
Interact with others (both verbally and non-verbally) in a respectful, dignified, professional manner. Keep supervisor and peer associates aware of needs as they arise. Encourage others to participate in developing solutions to meet needs. Eliminate uncertainty by seeking answers to questions from reliable sources. Does not participate, directly or indirectly, in the spreading of rumors, which can be considered malicious or harmful to another’s integrity or character.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Shift: 2nd Shift (United States of America) Scheduled Weekly Hours: 37.5