Housekeeping

INTOWN SUITES; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with company match

PTO for full-time employees

Sundays off

No late shifts

Flexible schedules

Weekly payroll

Job summary

INTOWN SUITES seeks a detail-oriented Housekeeper to maintain clean, safe, and welcoming guest rooms and public areas. You will perform routine and deep cleaning, restock supplies, and ensure rooms are ready for occupancy.

Responsibilities include cleaning bathrooms, kitchens, and floors, following SOPs, and supporting guest satisfaction by attentive service and timely communication with supervisors. This role requires physical stamina and reliability.

Qualifications

• Knowledge of housekeeping procedures and safety standards.
• Ability to clean to company standards and meet deadlines.
• Capacity to lift up to 50 pounds when needed.

Responsibilities

• Clean guest rooms according to SOPs.
• Remove trash and debris from rooms and nearby areas.
• Maintain cleanliness of hallways and common spaces to company standards.
• Clean bathrooms, tubs, sinks, and related surfaces.
• Restock housekeeping carts and report supply needs at shift end.
• Operate housekeeping equipment following SOPs.
• Provide superior guest service and respond to guest concerns.
• Notify supervisors of safety or security issues.

Skills

Attention to detail

Follow instructions

Physical stamina

Time management

Customer service mindset

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

The Housekeeperis responsible formaintaininga clean, safe, and welcoming environment for guests. This role performs routine and deep cleaning of guest rooms, hallways, laundry areas, and common spaces while ensuring company cleanliness standards and guest service expectations are met. TheHousekeeperplaysan important rolein guest satisfaction by ensuring accommodations are properlymaintainedand ready for occupancy.

Property Address:

109 South Gallaher View Road
Knoxville, Tennessee 37919

Essential Duties and Responsibilities:

• Clean guest rooms according to company standard operating procedures

• Remove trash and miscellaneous debris from guest rooms and surrounding areas

• Ensure all areas of hotel are up to company standards even if not assigned cleaning area

• Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens

• Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables

• Clean floors by vacuuming and washing floors according to standard operating procedures

• Maintain all furnishings by dusting and polishing furniture and appliances

• Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows

• Notify Head Guest Room Attendant of room readiness

• Keep supplies ready by restocking housekeeping cart at the end of shift

• Operate housekeeping equipment by following standard operating procedures

• Notify supervisorimmediatelyof any safety and/or security violations of policy

• Notify supervisorimmediatelyof any guest concerns

• Maintain superior customer service when interacting with guests

Essential Qualifications:

• Possess good knowledge of housekeeping/laundry standard operating procedures and techniques

• Ability to follow instructions, directions and meet deadlines

• Ability to cleantheminimum required rooms per shift

• Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat

• Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs

• Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation

• Ability to manage multiple activities often in stressful situations and with time constraints

Work Environment and Physical Requirements:

• Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

• Occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,depthperception,and ability to adjust focus.

• Indoor work with hard and carpeted surfaces

• Standing for eight (8) hour shifts

• Exposure to extreme weather conditions,coldand heat

Perks & Benefits

• Easy to follow training programs & supportive team throughout the onboarding process

• Health, dental, vision,lifeand disability insurance forfull-timeemployees

• 401k with company match

• PTO forfull-time employees

• Sundays off andnolate shifts!

• Flexible schedules

• Weekly payroll

Electronic Acknowledgement:

When selecting the “Accept” or “Acknowledge” box, Iam agreeingthat I have read, understand and agree to this policy. The policy is Electronically Countersigned byInTownSuites upon your Acceptance in Workday.

Disclaimer:

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities,skillsand abilities.Additionalfunctions and requirements may be assigned by managers/supervisors asdeemedappropriate. This document does notrepresentan expressed or implied contract ofemploymentnor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company maydeemappropriate.