Housekeeping

Lodgco Hospitality; Grand Rapids (MI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Career development & training

Paid time off

Travel and hotel discounts

401(k) with company match

Bonus potential

Job summary

Lodgco Hospitality is seeking a diligent housekeeper to support room operations at the Canopy by Hilton in downtown Grand Rapids, MI. You will contribute to maintaining cleanliness and delivering excellent guest service according to established standards.

Responsibilities include room cleaning, following entry procedures, restocking carts, reporting deficiencies, and upholding safety policies. Prior housekeeping experience is a plus, with benefits such as PTO, travel discounts, and 401(k).

Qualifications

• Housekeeping experience is a plus
• Strong attention to detail and cleanliness standards
• Good communication and guest service orientation
• Ability to follow safety procedures and guidelines

Responsibilities

• Clean rooms according to established procedures
• Obtain room assignments from supervisor
• Enter guest rooms following proper procedures
• Check rooms for damages and report needs
• Restock cart and return to storage at shift end
• Maintain clean and organized housekeeping areas
• Report deficiencies to Maintenance Engineer as needed
• Follow safety procedures at all times
• Adhere to Lost and Found procedures
• Provide high quality guest service and hospitality

Skills

Housekeeping

Guest service

Attention to detail

Safety awareness

Education

High school diploma

Job description

Grand Rapids Canopy, Grand Rapids, MI, US

2 days ago Requisition ID: 2518

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.

Lodgco Hospitality is looking for housekeepers to support room operations at the beautiful Canopy by Hilton in downtown Grand Rapids! If you have a keen eye for cleanliness and a commitment to delivering outstanding guest service and hospitality, we eagerly await your application!

JOB SUMMARY:

Responsible for cleanliness and sanitation of the hotel and maintaining established quality standards.

ESSENTIAL JOB FUNCTIONS:

• Obtain room assignments from supervisor
• Clean rooms according to established procedures
• Know correct procedure for entering a guest room
• Check room for damaged furniture and equipment
• Restock your cart at the end of each shift and return cart to storage area
• Maintain a clean and orderly housekeeping cart and storage areas
• Report all deficiencies and problems in guest rooms to the Maintenance Engineer daily
• Be alert to all possible hazards and practice safety at all times
• Adhere to Lost and Found procedures
• Provide the highest quality of service to the guests
• Follow all safety procedures and policies for all guests and employees
• Report any unusual occurrences or requests to a supervisor immediately
• Adhere to proper key control procedures
• Attend and participate in staff meetings

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Ethical Conduct
• Communication both verbal and written
• Dependable and customer-focused

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• Housekeeping experience is a plus

BENEFITS WE OFFER

• Career development & training
• Paid time off
• Travel and hotel discounts
• 401(k) with company match
• Bonus potential
• And more!

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:

• E-Verify Notice of Participation
• Right to Work

By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.