Housekeepers-TownePlace Suites

CMC Hotels; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Vacation

Paid Personal Leave

Paid Holidays

Medical Insurance through Blue Cross/蓝

Disability Insurance (Short/Long-Term)

401(k) with Company Match

Paid Training and Development

Monthly Incentives

Hotel Room Discounts

Career Growth Opportunities

Job summary

The TownePlace Suites by CMC Hotels is seeking a Housekeeping Attendant to maintain clean, comfortable guest rooms that reflect the Westin brand standards. You will help deliver exceptional hospitality, ensuring a relaxing stay for guests.

Responsibilities include making beds, replenishing amenities, dusting, vacuuming, and reporting any maintenance issues. Excellent customer service and a collaborative mindset are essential for success.

Qualifications

• Previous housekeeping or hotel experience is preferred but not required.
• Knowledge of cleaning products, sanitation procedures, and proper cleaning techniques is preferred.
• Strong attention to detail with a commitment to quality and cleanliness.
• Excellent customer service and communication skills.

Responsibilities

• Clean and service assigned guest rooms according to Westin and CMC Hotels brand standards.
• Make beds, replace linens, towels, and replenish guest room amenities and supplies.
• Dust, vacuum, sanitize, and thoroughly clean all guest room areas, including bathrooms.
• Inspect rooms to ensure quality standards are consistently met.
• Report maintenance concerns, damaged items, or safety hazards promptly.
• Respond courteously and efficiently to guest requests and housekeeping needs.
• Maintain housekeeping carts, equipment, and supply areas in a clean and organized manner.
• Follow all safety, sanitation, and infection prevention procedures.
• Work collaboratively with fellow housekeeping team members and other hotel departments to provide an exceptional guest experience.

Skills

Attention to detail

Customer service

Cleaning techniques

Job description

At the TownePlace Suites, we believe every exceptional guest experience begins with a clean, comfortable, and welcoming environment. We are looking for engaging, motivated, and detail-oriented Housekeeping Attendants who take pride in their work and enjoy creating memorable experiences for every guest.

Why Join CMC Hotels?

At CMC Hotels, we don't just offer a job—we offer an opportunity to build a career.

We believe in Growing People. Our associates are the heart of our organization, and their dedication is what drives the success of our hotels. We are committed to recognizing great work, investing in professional development, and providing opportunities for advancement throughout our growing portfolio.

Benefits (Based on Eligibility)

• Paid Vacation
• Paid Personal Leave
• Paid Holidays
• Medical Insurance through Blue Cross Blue Shield
• Short-Term & Long-Term Disability Insurance
• 401(k) Retirement Plan with Company Match
• Paid Training and Development
• Monthly Incentive Opportunities
• Hotel Room Discounts at participating properties
• Career Growth Opportunities within CMC Hotels

Position Summary

The Housekeeping Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of guest rooms while delivering exceptional hospitality. This position plays a vital role in ensuring every guest enjoys a clean, comfortable, and relaxing stay that reflects the Westin brand standards.

• Clean and service assigned guest rooms according to Westin and CMC Hotels brand standards.
• Make beds, replace linens, towels, and replenish guest room amenities and supplies.
• Dust, vacuum, sanitize, and thoroughly clean all guest room areas, including bathrooms.
• Inspect rooms to ensure quality standards are consistently met.
• Report maintenance concerns, damaged items, or safety hazards promptly.
• Respond courteously and efficiently to guest requests and housekeeping needs.
• Maintain housekeeping carts, equipment, and supply areas in a clean and organized manner.
• Follow all safety, sanitation, and infection prevention procedures.
• Work collaboratively with fellow housekeeping team members and other hotel departments to provide an exceptional guest experience.

Qualifications

• Previous housekeeping or hotel experience is preferred but not required.
• Knowledge of cleaning products, sanitation procedures, and proper cleaning techniques is preferred.
• Strong attention to detail with a commitment to quality and cleanliness.
• Excellent customer service and communication skills.
• Ability to work independently while also contributing as part of a team.
• Dependable with a positive attitude and strong work ethic.
• Must be available to work a flexible schedule, including weekends and holidays.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Frequent bending, kneeling, stooping, reaching, twisting, and climbing.
• Ability to push and pull housekeeping carts weighing up to approximately 50 pounds.
• Ability to regularly lift and carry up to 30 pounds.
• Ability to perform repetitive physical tasks while maintaining quality and efficiency.

Come grow your career with CMC Hotels—we believe in Growing People.