Housekeeper - The 505 (MO) (Student Living)

Greystar; Springfield (MO); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Housing discount

Sabbatical

401(k) with match

Parental leave

Job summary

Greystar is seeking a dedicated maintenance associate to ensure the cleanliness and market readiness of vacant apartments, leasing offices, and amenities. You will clean, restock supplies, and assist in the make-ready process while maintaining safety and high service standards.

The role requires attention to detail, the ability to identify hazards, and a commitment to resident satisfaction. An active driver’s license is required for on-site golf cart operation, with robust benefits and bonus

Responsibilities

• Cleans the leasing office, clubhouse and common-area restrooms, the model(s), amenities and vacant apartment homes on a daily basis or as directed by the appropriate supervisor.
• Ensures all vacant apartment homes and targeted show units are freshened throughout the day to maintain market-ready appeal.
• Assists in the make-ready process by performing additional duties requested by appropriate Managers/Supervisors.
• Informs appropriate supervisor of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Maintains an inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
• Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
• Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
• Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
• Changes all locks in accordance with the property’s policy and ensure gates to all pool areas are working according to codes and safety standards.
• Distributes notices and communications to residents as necessary.
• Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
• Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
• Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.

Job description

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

This role performs tasks to ensure the overall cleanliness and proper appearance of vacant apartment homes, leasing office, and other amenities to enhance and maintain property appeal.

Job Description

• Cleans the leasing office, clubhouse and common-area restrooms, the model(s), amenities and vacant apartment homes on a daily basis or as directed by the appropriate supervisor.
• Ensures all vacant apartment homes and targeted show units are freshened throughout the day to maintain market-ready appeal.
• Assists in the make-ready process by performing additional duties requested by appropriate Managers/Supervisors.
• Informs appropriate supervisor of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Maintains an inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
• Essential Responsibilities:
• Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
• Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
• Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
• Changes all locks in accordance with the property’s policy and ensure gates to all pool areas are working according to codes and safety standards.
• Distributes notices and communications to residents as necessary.
• Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
• Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
• Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.

Required Licenses or Certifications

• Incumbents must have valid driver’s license to operate a golf cart on property.

Additional Compensation

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.