Housekeeper Stevensville, MD

Bay Beach Club, LLC; Stevensville, Northern (MD, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Employee meals

Employee discounts

Team events

Maryland Sick Leave

Health benefits after 1 year

Job summary

Bay Beach Club, LLC in Maryland's Stevensville invites experienced Housekeepers to transform guest rooms into immaculate sanctuaries that blend home warmth with refined luxury.

You will handle pristine room prep, anticipate guest needs, uphold luxury standards, and work discreetly with teams to ensure every stay reflects our commitment to exceptional hospitality. This is a physically active role requiring standing, lifting, and a keen eye for details.

Responsibilities

• Curate guest sanctuaries with pristine room preparation to luxury standards.
• Proactively identify and fulfill service requirements for guests.
• Uphold meticulous detail in spaces, including furniture placement and amenity presentation.
• Inspect in-room appliances, lighting, and fixtures; report issues promptly.
• Assist guests with special requests with discretion and warmth.
• Present professionally and protect confidential information to uphold brand.
• Support colleagues across departments to ensure unified service.
• Manage housekeeping cart prep, linen rotation, and safety procedures.

Skills

Attention to detail

Guest service

Teamwork

Professionalism

Adaptability

Job description

The Housekeeper is the cornerstone of our guests' experience, transforming each accommodation into an immaculate sanctuary that seamlessly blends the warmth of home with refined luxury. Through meticulous attention to detail and genuine care, our Housekeepers curate restorative environments where guests can fully rest, relax, and recover. This role embodies the elegance and warmth that define the Chesapeake Bay Beach Club experience, ensuring every stay reflects our unwavering commitment to excellence.

Responsibilities

• Curate Guest Sanctuaries: Execute pristine room preparation to exact luxury hospitality standards, ensuring every detail-from perfectly appointed linens to thoughtfully arranged amenities-creates an immaculate, welcoming environment
• Anticipate Guest Needs: Proactively identify and fulfill service requirements before they are expressed, responding with grace and immediacy to all guest requests and interdepartmental communications
• Maintain Luxury Standards: Uphold meticulous attention to detail in all spaces, including furniture placement, amenity presentation, floor care, and the removal of any imperfections to preserve the property's refined aesthetic
• Ensure Operational Excellence: Conduct thorough inspections of in-room appliances, lighting, and fixtures; promptly report maintenance concerns, safety hazards, or incidents to leadership
• Deliver Personalized Service: Provide thoughtful assistance to guests with special requirements while maintaining discretion, professionalism, and genuine warmth in all interactions
• Uphold Brand Standards: Maintain impeccable personal presentation, protect confidential information, and consistently exemplify the property's service philosophy in guest engagement
• Collaborate Seamlessly: Support colleagues across departments to achieve unified operational excellence and create memorable guest experiences
• Execute Logistical Precision: Efficiently manage housekeeping cart preparation, linen rotation, amenity replenishment, and proper room entry protocols while adhering to all safety and security procedures

Competencies

• Operational & Technical Excellence
• Professional Presence & Integrity
• Organizational Effectiveness
• Composure Under Pressure .
• Adaptive Multi-Tasking
• Collaborative Partnership
• Meticulous Attention to Detail
• Communication & Guest Engagement

Benefits

• 401(k) and Roth 401(k) retirement plans with employer match
• Employer-sponsored 401(k) matching contributions
• Employee meals during scheduled shifts
• Exclusive employee discounts
• Team member events and engagement activities
• Maryland Sick and Safe Leave
• Medical, dental, vision, PTO, and paid holidays after one year for eligible full-time employees

Work Environment

This position operates in a hospitality environment, including guest rooms, corridors, public areas, and service spaces. The role requires exposure to cleaning chemicals, commercial laundry equipment, varying temperatures, and frequent interaction within an active hotel setting.

Physical Demands

This is a physically active role requiring prolonged standing and walking throughout the shift. The position regularly involves bending, lifting, reaching, kneeling, pushing, and pulling, with the ability to lift and move up to 40 pounds safely and consistently.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.