Housekeeper/Room Attendant - PM Shift

Hyatt Centric; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Job summary

Hyatt Centric Philadelphia is seeking a PM Room Attendant to maintain clean, inviting guest rooms, hallways and public areas after the afternoon shift. You will stock carts, change linens and replenish supplies while following Hyatt standards and safety procedures.

The ideal candidate thrives in a fast-paced environment, shows attention to detail, and communicates clearly with guests and team members. Comfortable with stairs, lifting up to 50 pounds, and a flexible schedule including weekends

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Previous cleaning/housekeeping experience preferred.
• This position requires strong attention to detail.
• Ability to communicate effectively with guests and team members verbally and/or in written form with basic English communication skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds.
• Ability to lift or move up to 50 pounds occasionally.
• Ability to stand and walk for an entire shift and perform repetitive motions.

Responsibilities

• Thoroughly clean and restock the required number of guest rooms per shift.
• Clean, dust, polish, and vacuum to meet hotel standards for rooms and bathrooms.
• Change linens and make guest beds.
• Restock all guest room supplies.
• Remove all trash and dirty linen from guest rooms.
• Clean and sanitize public area spaces as assigned.
• Approach all encounters with guests and colleagues in a friendly, service-oriented manner.
• Comply with Hyatt standards and regulations, including wearing the proper uniform and PPE.
• Perform other tasks/jobs as assigned by a leader.

Skills

Attention to detail

Communication skills

Flexibility

Housekeeping experience

Physical stamina

Job description

Organization

Hyatt Centric Philadelphia

Summary

As a PM Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay. A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways and public areas in the hotel. Room Attendants service guest rooms daily in accordance with hotel procedures, stock carts with room supplies, replace bed linens and replenish guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting 'deep cleaning' activities within the guest room in conjunction with preventative maintenance tasks.

The PM Room Attendant will ensure that the late departures due to guests with status, AMEX and airlines are able to be turned. They will assist with guest requests and other department needs throughout the evening. The perfect candidate for this role would be self-motivated and eager to jump in where the business demands during these hours.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Seeking

Seeking (1) Room Attendants for 3:00pm-11:30pm shift. This position will have consecutive 2 days off with weekend shifts being mandatory.

• Thoroughly clean and restock the required number of guest rooms per shift
• Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards
• Change linens and make guest beds
• Restock all guest room supplies
• Remove all trash and dirty linen from guest rooms
• Clean and sanitize public area spaces as assigned
• Approach all encounters with guests and colleagues in a friendly, service-oriented manner
• Comply at all times with Hyatt’s standards and regulations to encourage safe and efficient hotel operations; including wearing the proper uniform and personal protective equipment
• Perform other tasks/jobs as assigned by a leader

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Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Previous cleaning/housekeeping experience preferred
• This position requires strong attention to detail
• The ability to communicate effectively with guests and team members verbally and/or in written form with basic English communication skills
• Ability to work a flexible schedule, including weekends and holidays
• Ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds
• Ability to lift or move up to 50 pounds occasionally
• Ability to stand and walk for an entire shift and perform repetitive motions