Housekeeper Room Attendant

Woodbury Corporation; Lincoln (NE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Job summary

Woodbury Corporation is seeking a Room Attendant to clean guest rooms and public areas, restock linens, and maintain hotel presentation to ensure an outstanding guest experience.

The role requires neat appearance, reliability, and a customer-focused attitude. You will work with housekeeping and other departments to meet high standards and guest satisfaction.

Qualifications

• Experience in hotel housekeeping is an asset.
• Must be neat, professional and well-groomed.
• Strong time management and organization skills.
• Able to work in a fast-paced hotel environment.
• Good customer service and guest-focused attitude.

Responsibilities

• Clean guest rooms to standard as assigned.
• Answer guest requests and provide excellent service.
• Restock linens and maintain high hotel presentation.
• Move heavy objects and assist with side duties.
• Work with other departments to maximize guest satisfaction.
• Maintain a safe, hazard-free work environment.
• Understand and follow hotel emergency procedures.

Skills

Guest service

Time management

Team player

Communication skills

Job description

Benefits

• 401(k)
• Employee discounts
• Flexible schedule

Job Title

Housekeeper/Room Attendant

Department

Housekeeping

Reports to

Executive Housekeeper, Housekeeping Supervisor

Job Summary

The Room Attendant is responsible for ensuring that guest rooms and public areas of the Hotel are cleaned and linens are restocked ensuring the Hotel is maintained to a high presentation.

Job Duties

• Cleaning of the guest rooms to standard as assigned
• Performing physical labor
• Answering guest requests
• Providing excellent customer service as per the standards of the Hotel
• Courteously and promptly responds to guest room requests
• Moves heavy objects as requested
• Performs side duties as required
• Works closely with other departments to achieve maximum guest satisfaction
• Maintains a clean, safe, hazard-free work environment at all times
• Understands the emergency procedures for the entire Hotel
• Answers guest requests when necessary

General Behavior

His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel. He/she will strive to use a polite language and well-groomed behavior in his/her relation with the Hotel guests, colleagues and staff.

Job Requirements

• Job-related experience an asset
• Must be neat, professional and well-groomed
• Must possess good organization/time management skills
• Must be a self-motivator-work with little supervision
• Must be able to work in a fast-paced environment
• Must be able to stand for extended periods of time
• Must be in good physical condition, frequent pushing/pulling/reaching/stooping/handling and gripping is required
• Must be able to lift up to 25 pounds (lifting above the shoulder is also required)
• Ability to relate well to Hotel guests and employees
• Guest-service oriented - team player
• High-initiative/self-starter with good communication skills
• Professional in demeanor and presentation
• Personable, enthusiastic, self-motivated and able to work independently
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Positive attitude and outgoing personality are essential
• Must be able to work shifts-days, evenings, weekends and holidays
• Dependable and reliable

Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com.