Housekeeper/Porter

Yale New Haven Health; New London (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Yale New Haven Health is seeking an Environmental Services Aide to support patient rooms, wards, and common areas in a hospital setting. Daily cleaning and restocking duties are required to maintain a sanitary, safe environment for patients and staff in New London, CT.

The role emphasizes reliable customer service, teamwork, and adherence to department procedures. A high school diploma or GED is preferred, and English proficiency is required to communicate with team members and patients.

Qualifications

• Customer service experience or ability required; cleaning experience preferred.
• Ability to speak and understand English.

Responsibilities

• Provide excellent customer service through interaction with patients, visitors and staff; respond to requests promptly.
• Clean all assigned areas using approved methods and practices.
• Stock areas with paper goods, soaps, and patient supplies as needed.
• Respond to emergency calls as directed by supervisor and policy.
• Attend required staff meetings and complete required training.
• Stock linens on exchange carts and deliver to patient units.
• Operate and maintain equipment used for daily cleaning.
• Use the phone system to operate pagers and software programs.
• Assist with meeting setups as directed by supervisor.
• Collect linens and dispose of trash per guidelines.
• Meet performance expectations for customer service, teamwork, and development.

Education

High School Diploma or GED

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Daily And Discharge Cleans As Well As Stocks Patient Rooms, Wards, Nursing Stations, Lounges, Restrooms, Offices, Floors, Walls, Lights, Vents, Windows, Linen Carts And Any Other Areas Assigned, In Accordance With Standard Procedures Of The Environmental Services Department.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Provide Excellent Customer Service Through Interaction With Patients, Visitors And Staff. Respond To Customer Requests In A Timely Manner.
• 2.Clean All Areas Assigned Using The Department Approved Methods And Practices.
• 3.Stock Areas As Assigned With Paper Goods, Soaps And Patient Supplies As Needed.
• 4.Respond To Emergency Calls As Directed By Supervisor And Department Policy.
• 5.Attend All Required Staff Meetings And Complete All Required Training.
• 6.Stock Linens On Exchange Carts / Deliver Carts To Patient Units.
• 7.Have The Ability To Operate And Maintain In Good Working Order, All Powered And Non-Powered Equipment Assigned For Daily Cleaning.
• 8.Must Have The Ability To Use The Phone System To Operate Pagers And Integrated Software Programs.
• 9.Completes Meeting Setups As Directed By Supervisor.
• 10.Collects Linens And Disposes Of Red And Regular Trash According To Department And Hospital Guidelines.
• 11.Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
• 12.Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

Qualifications

EDUCATION

High School Diploma or GED preferred.

EXPERIENCE

Customer Service Experience Or Ability Required And Cleaning Experience Preferred.

LICENSURE

N/A

SPECIAL SKILLS

Ability To Speak And Understand English.

YNHHS Requisition ID

196243