Housekeeper (Part-time)

Extended Stay America; Skokie (IL); On-site; USD 29,000 - 33,000; Full time

Job summary

Extended Stay America in Skokie, IL is seeking a dedicated Housekeeper to maintain clean guest rooms and common areas in accordance with our brand standards. You will be responsible for delivering a welcoming experience by ensuring cleanliness and order throughout the property.

You will stock supplies, report maintenance needs, and help create a comfortable environment for guests while following safety policies and completing required training to support the team.

Qualifications

• Understand and follow instructions, policies, and guidelines.
• Follow guidelines, adhere to time objectives, productivity measurements and company standards.
• Apply good judgment at all times.

Responsibilities

• Cleans assigned guest rooms in accordance with company standards.
• Maintains housekeeping carts, cart rooms and laundry areas to standard.
• Stocks carts and cart rooms as directed by management.
• Reports maintenance issues to front desk and manager on duty.
• Reports guest property left in rooms to front desk and manager on duty.
• Assists with guest requests when possible and practical.
• Follows safety and security policies and completes training.
• Assists with cleaning other hotel areas as assigned (breakroom, laundry, fitness room, etc).
• Maintains overall hotel cleanliness and performs other duties as required by management.

Skills

Communication

Safety procedures

Time management

Job description

POSITION PURPOSE AND SUMMARY

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.

MAJOR / KEY JOB DUTIES

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
• Stocks carts and cart rooms if necessary and or directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual Extended Stay University training.

OTHER DUTIES

• Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• Other duties as assigned by the management team.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

ENVIRONMENTAL JOB REQUIREMENTS

• Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
• Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
• Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
• Detect items in guest rooms to ensure safe performance of work.
• Frequently work in outside weather conditions (depending on hotel).
• Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
• Typically, moderate to loud noise levels in the work environment.
• The associate may be asked to travel to help additional locations within a reasonable geography.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.