HOUSEKEEPER LEAD (FULL TIME)

TouchPoint Support Services; Birmingham (AL); Sur place; USD 22 000 - 26 000; Plein temps

Avantages offerts par ce poste

Shift shoes stipend

Paid time off

Medical benefits

401K

Referral bonus

Résumé du poste

TouchPoint Support Services, part of Compass Healthcare, seeks a Housekeeper Lead in Birmingham, AL for a full-time 3rd shift (11:00 pm–7:30 am) with rotating weekends/holidays. Supervisory duties include training and inspecting housekeeping staff to meet unit standards.

We offer a shift shoes stipend, paid time off, medical benefits, 401K, and a referral bonus. Join TouchPoint to help deliver compassionate care and exceptional service to patients, families, and visitors.

Qualifications

• Previous housekeeping supervisory experience required.

Responsabilités

• Provides quality service to customers by giving one-on-one attention to detail.
• Ensures staff report to work and clock in properly; documents lateness or absences.
• Resolves guest complaints to ensure satisfaction.
• Documents call-offs and arranges replacements for shifts.
• Coordinates staff breaks and distributes assignment sheets; communicates changes.
• Checks equipment and supplies; ensures proper upkeep and safety.

Connaissances

Housekeeping supervision

Staff training

Guest service

Shift coordination

Description du poste

• We are hiring immediately for a full time HOUSEKEEPER LEAD position.
• Address: UAB St Vincent's East - 50 Medical Park Drive East, Birmingham, AL 35235. Note: online applications accepted only.
• Schedule: Full time schedule. 11:00 pm to 7:30 pm, days may vary; 3rd shifts. Rotating weekends and holidays included. More details upon interview.
• Requirement: Previous housekeeping supervisory experience required.
• Perks: Shift shoes stipend, paid time off, medical benefits, 401K, and a referral bonus!
• Pay Range: $16.00 per hour to $19.00 per hour.

TouchPoint

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint.

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Associates At Touchpoint Are Offered Many Fantastic Benefits.

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug-free workplace.