HOUSEKEEPER LEAD (FULL TIME)

TouchPoint Support Services; Austin (TX); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

TouchPoint Support Services is seeking a part-time Housekeeper Lead at Ascension Seton Medical Center Austin, TX. Schedule includes various morning shifts, with 6:00 am–2:30 pm or 7:00 am–3:30 pm; online applications accepted only. Prior supervisory experience is required.

Pay ranges from $18.50 to $19.00 per hour. Responsibilities include supervising staff, ensuring attendance and punctuality, handling guest concerns, and maintaining cleanliness standards throughout the shift.

Qualifications

• Prior supervisory experience is required.

Responsibilities

• Provides quality service with one-on-one attention to detail.
• Ensures staff report to work and clock in properly; documents lateness or absence.
• Resolves guest complaints to ensure satisfaction.
• Documents call offs and replaces shifts.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets; communicates changes.
• Assigns keys, radios and beepers; maintains security records.
• Checks equipment for supplies and cleanliness; addresses deficiencies.
• Inspects areas to verify cleaning standards.
• Assists staff to maintain high cleanliness and service levels.
• Conducts staff training as assigned.

Skills

Supervisory experience

Job description

Job Summary

We are hiring immediately for part time HOUSEKEEPER LEAD positions. Location: Ascension Seton Medical Center Austin - 1201 West 38th Street, Austin, TX 78705. (online applications accepted only)

Schedule: Full time schedule; days may vary, 6:00 am to 2:30 pm and 7:00 am to 3:30 pm. More details upon interview.

Requirement: Prior supervisory experience is required.

Pay Range: $18.50 per hour to $19.00 per hour.

Essential Duties and Responsibilities

• Provides quality service to customers by providing one‑on‑one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Benefits

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug‑free workplace.