HOUSEKEEPER LEAD (FULL and PART TIME)

Crothall Healthcare; Olive Branch (MS); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Job summary

Crothall Healthcare at Methodist Olive Branch Hospital in Olive Branch, MS, is seeking a supervisor for housekeeping. The role oversees, trains, and inspects staff to ensure procedures meet unit standards and deliver excellent guest service.

The position supports both full-time and part-time schedules with open availability; leadership experience preferred and training provided to new staff. Join a team committed to safety, quality, and caring for others.

Qualifications

• Supervise and train housekeeping staff to meet unit standards.
• Schedule and assign shifts; monitor attendance and performance.
• Resolve guest complaints to ensure satisfaction.
• Ensure cleanliness and safety compliance.

Responsibilities

• Provide quality service with attention to detail.
• Ensure staff clock in and report to work.
• Document absences and shifts.
• Coordinate staff breaks.
• Distribute assignment sheets and communicate changes.
• Maintain keys and security.
• Check equipment and supplies; address deficiencies.
• Inspect areas to confirm cleaning standards are met.
• Assist staff to uphold high standards of cleanliness and service.
• Conduct staff training as assigned.
• Contribute to a professional team environment.

Skills

Staff supervision

Training staff

Guest relations

Shift coordination

Job description

• We are hiring immediately for a Full and Part Time HOUSEKEEPER position.
• Location: Methodist Olive Branch Hospital, 4250 Bethel Rd., Olive Branch, MS 38654 Note: online applications accepted only.
• Schedule: Full-time & Part-time schedules available; open availability preferred. 1st, 2nd, and 3rd Shifts Available; more details upon interview.
• Requirement: Previous Lead Experience Preferred. Willing to Train
• Fixed Pay Rate: $15.00 per hour.

Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.

Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Benefits For Our Team Members

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identify Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Crothall maintains a drug-free workplace.