HOUSEKEEPER-HOTEL HOSPITALITY

ADP, Inc.; Santa Fe (NM); On-site; USD 25,000 - 26,000; Full time

Job summary

ADP, Inc. in Santa Fe, NM seeks a seasonal Housekeeper-Hotel Hospitality to maintain clean guest rooms and public areas, while coordinating laundry and staff schedules.

The role requires strong customer service, English fluency, physical fitness, and flexibility to work weekends/holidays; supervision duties accompany housekeeping operations.

Qualifications

• Customer Service experience in any service establishment.
• Ability to speak English fluently.
• Medically fit; in overall good general health
• Carrying or lifting items weighing up to 50 pounds
• Pushing or pulling up to 150 pounds
• Frequent standing and movement around the facility
• Frequent bending, stooping, and kneeling.
• Willing to work weekends, and/or holidays.

Responsibilities

• Supervision of the housekeeping and laundry operation to ensure quality standards.
• Ensures the department is operated in accordance with hotel standards and guidelines.
• Provides prompt, courteous, and professional guest service.
• Provide timely feedback to supervisor or General Manager.
• Ensure standards of cleanliness, hygiene, and tidiness in all rooms, corridors, and public areas.
• Assigns rooms to housekeeping staff, instructs, delegates, and controls staff with responsibility.
• Assist with training of employees and ensuring tool/equipment access for duties.
• Maintain PAR levels and monthly linen/terry inventory.
• Assist in employee recruitment for their department.
• Inspect rooms and public areas for cleanliness and condition.
• Oversee linens and bathroom items inventory and storage.
• Notify management of needs for staff, materials, or equipment.
• Maintain procedures for security of lost and found items.
• Identify training needs and recommend department training.
• Respond to guest complaints and special requests, informing Front Office.

Skills

Customer service

English fluency

Detail oriented

Team player

Self-motivated

Cooperative

Good listener

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HOUSEKEEPER-HOTEL HOSPITALITY

Seasonal Santa Fe, NM, US

7 days ago Requisition ID: 1493

Salary Range: $18.00 To $19.00 Hourly

Requirements

• Customer Service experience in any service establishment.
• Ability to speak English fluently.
• Medically fit; in overall good general health
• Carrying or lifting items weighing up to 50 pounds
• Pulling and pushing up to 150 pounds
• Frequent standing up and moving about the facility
• Frequently bending, stooping, and kneeling.
• Frequently handling objects and equipment
• Willing to work weekends, and/or holidays.

Seasonal Full Time and Part Time

Summary

Directs institutional housekeeping program to ensure clean, orderly, and attractive conditions of establishment

by performing the following duties personally or through subordinate supervisors.

General Responsibilities

• Supervision of the housekeeping and laundry operation to ensure quality standards are met.
• Ensures the department is operated in accordance with the standards and procedures of the hotel and
• follows all guidelines.
• Provides prompt, courteous, and professional guest service.
• Provide timely feedback to supervisor or General Manager.

Specific Responsibilities

• Ensure standards of cleanliness, hygiene and tidiness in all rooms, corridors, and public areas.
• Assignment of rooms to housekeeping staff, instructing, delegating, and controlling staff with
• responsibility.
• Assist with training of employees and ensuring that they have the tools and equipment needed to
• effectively carry out their job duties.
• Must be able to understand PAR levels and must consistently turn in monthly supply linen/terry inventory.
• Responsible to assist in employee recruitment for their department.
• Inspect all assigned rooms and public areas to ensure furnishings, equipment, linens are clean and in
• Overseeing the ordering, delivery, count and storage of all linens and all items including bathroom items,
• Ensure fouling, breakages, or decommissions (whether caused by guests) are reported immediately
• to the duty manager for resolution and/or charge.
• Notify the management to the needs of housekeeping staff, materials or equipment as required.
• Notify management when par levels for supplies and equipment are insufficient.
• Maintain procedures for security of lost and found items.
• Maximizing the use of all resources and maintaining costs as per the guidelines.
• Identifying departmental training needs and recommending to management training requirements
• on a regular basis.
• Respond to guest complaints, special requests, repairs, and ensures to inform the Front Office
• Manager or General Manager
• Provide product quality standards and optimum service to hotel guests.
• Ensure customer satisfaction is maintained.
• Ability to work flexible hours to meet the needs of the hotel.
• Promote teamwork and quality service through daily communications and coordination with other
• departments.
• Assist with other duties as assigned.

Well-groomed and professional appearance

Self-motivated

Cooperative

Good team player

Good listener

Detail oriented

Performance Standards

Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and