Housekeeper Guest Room Attendant

Omni Austin Hotel Downtown; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player in hospitality is seeking Guest Room Attendants to maintain high cleanliness standards in guest rooms. This role involves thorough cleaning, restocking items, and ensuring a pleasant environment for guests. The ideal candidate will have a passion for service, strong attention to detail, and the ability to work efficiently in a fast-paced setting. Join a team that values respect and empowerment, where you can grow and thrive in a supportive atmosphere. Enjoy unique perks and development opportunities while contributing to an exceptional guest experience.

Benefits

Free Downtown Parking

Daily Complimentary Hot Meals

Medical, Dental, Vision Insurance

401(K) Match

Tuition Reimbursement

Pet Insurance

Paid Time Off

Friends & Family Discounts

Qualifications

• Strong attention to detail and customer service skills are essential.
• Previous experience in housekeeping is strongly preferred.

Responsibilities

• Thoroughly clean guest rooms including making beds and cleaning bathrooms.
• Restock and replace used items within guest rooms.

Skills

Attention to Detail

Customer Service Skills

Physical Stamina

Education

High School Diploma or Equivalent

Job description

Location

Austin Hotel Downtown

Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol.

Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.

Job Description

Guest Room Attendants are responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in, as well as refresh rooms for guests who are continuing their stay.

Omni Benefits Include

• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

Responsibilities

• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace used items within guest rooms
• Communicate clean status of each room upon completion
• Remove room service trays and tables from guest rooms
• Stock supply cart and ensure that it is neat and well organized at all times
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner

Qualifications

• Morning/Daytime Availability
• Strong attention to detail
• Strong customer service skills
• Ability and willingness to stand for 8 hours at a time
• Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays
• Previous experience in housekeeping is strongly preferred