Housekeeper FT - Open Avail

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals

Gym discounts

Room discounts

Free parking

Retail/theatre discounts

Job summary

Timber Ridge Lodge & Waterpark, part of Marcus Hotels & Resorts, is seeking a dedicated Housekeeper in Lake Geneva, WI. You will prepare rooms for guests, clean and restock supplies, and help keep all areas spotless and welcoming.

Applicants should have high school diploma or equivalent and be able to work a varied schedule including weekends and holidays. Physical stamina and reliable transportation are required; benefits include meals, discounts, paid time off, and growth opportunities within

Qualifications

• High school education or equivalent.
• Must be able to work a varied schedule including days, evenings, weekends and holidays.
• Physical ability to lift up to 50 lbs.
• Reliable transportation to and from work.

Responsibilities

• Ensure prompt, courteous, and superior service to all guests.
• Clean stay-over and check-out rooms, change sheets, restock towels and amenities.
• Thoroughly clean rooms including bathrooms, mirrors, floors, and furniture with attention to detail.
• Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets.
• Make up rollaway beds and cribs, notify attendants for storage.
• Respond quickly to guest requests and follow safety rules for chemicals.
• Report suspicious activities and hazardous conditions to Security; handle Lost and Found items.
• Maintain high guest relation standards and assist with requests.

Skills

Housekeeping experience

Physical stamina

Guest service

Teamwork

Education

High school diploma or equivalent

Job description

Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We’re searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Housekeeper at Timber Ridge Lodge & Waterpark, you’ll you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items and helping keep all areas in the hotel clean, neat and tidy.

Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.

What will you be doing?

• Ensure prompt, courteous, and superior service to all guests.
• Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed.
• Thoroughly clean and inspect rooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details.
• Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets.
• Make up rollaway beds and cribs in vacated rooms and notify house attendants for storage.
• Respond quickly to guest requests, follow chemical safety rules, and handle hazardous materials properly.
• Report suspicious activities and hazardous conditions to Security; turn in found items to Lost and Found.
• Maintain high guest relation standards and assist with requests for additional items/duties.

What do you bring to the role?

• Previous experience in the same or a similar position at a full service hotel such as a guest room attendant, cleaner, or other housekeeping roles such as cleaning in hotels, hospitals, casinos or residential are preferred.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• Physical stamina to complete repetitive manual labor tasks.
• Must be able to lift, push, pull and or carry up to 50 lbs.
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
• High school education or equivalent.
• Has reliable transportation to and from work

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Timber Ridge Lodge & Waterpark is an equal opportunity employer.