Housekeeper- Encantada

Guest Services Inc; Trujillo Alto (PR); On-site; USD 18,000 - 23,000; Full time

Job summary

Guest Services, Inc. seeks a Housekeeper to perform cleaning and routine maintenance to ensure clean, sanitary units. You will follow management directives and green initiatives while maintaining guest rooms and common areas.

Responsibilities include changing linens, dusting, vacuuming, restocking soaps and amenities, and reporting quality issues to supervision. The role requires strong sanitation habits and customer service skills to assist guests and coworkers in a fast-paced environment.

Qualifications

• Partial high school education required or equivalent.
• Strong sanitation habits and safety awareness are essential.
• Strong customer service abilities and teamwork are important.

Responsibilities

• Clean assigned areas per management instructions and green initiatives.
• Change linens and make beds.
• Dust and clean furniture, mirrors, windows, and surfaces.
• Restock amenities and replace missing items in rooms.
• Notify supervisor of quality issues or repairs.
• Perform laundry duties as assigned.
• Maintain safety and report hazards to management.

Skills

Sanitation habits

Customer service

Issue reporting

Education

Partial high school education

High School Diploma/G.E.D. equivalent

Job description

Compensation Amount: 15.00 USD Hourly

Job Summary

The Housekeeper performs skilled and routine maintenance and tasks necessary to maintain the cleanliness and sanitation of the unit.

ESSENTIAL FUNCTIONS

• Clean assigned areas as directed by management and in compliance with the Company’s “green” initiatives.
• Change linens and make beds.
• Dust and clean all furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges, and thresholds.
• Pull trash from trash receptacles.
• Replace trash bags as needed.
• Clear trash from tables and floors/grounds.
• Clean and vacuum under beds, desk, gaming tables, and behind night stands.
• Check and replace all missing items in rooms, including soaps, shampoos, conditioners, hangers, clocks, ice bucket liners, hair dryers, brochures, and stationery, etc.
• Clean and ensure bathtubs, tub ledges, sinks, vanity shelves, toilets, bathroom scales, tissue box covers, and soap dishes are spot, mold, mildew, and dust free.
• Sweep and mop all bathroom floors.
• Dust all lights and sconces, make‑up mirrors, and lampshades.
• Perform laundry duties as assigned.
• Notify Supervisor of all quality control issues or needed repairs pertaining to the housekeeping of the facility.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skill and Knowledge Requirements

• Partial High School education.
• High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits and an ability to learn and follow important safety precautions.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Physical and Mental Requirements

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 35 lbs. regularly, 45 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day and to climb steps regularly.
• Withstanding temperature extremes in indoor and outdoor environments.
• Works in wet and slippery conditions.
• Frequently works in a hot and damp environment.
• Frequently immerses hands in water.
• Reading and writing work‑related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co‑workers and the ability to speak clearly so that you can be understood by customers and co‑workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast‑paced environment.
• Physical presence at the job site is essential to perform job duties.

Equipment Used

• Rolling cart.
• Industrial Washer and Dryer.
• Cleaning Supplies (including detergents, chemicals, vacuums, mops, brooms, scourers, hand towels, etc.).

EEO Statement

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.