Housekeeper

Ritinn; Town of Henrietta (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package

Flexible scheduling

Extensive training and opportunities

Free employee parking

Job summary

The RIT Inn & Conference Center, Rochester, NY, is seeking a dedicated Housekeeper to clean guestrooms and support public spaces, ensuring guest comfort and hotel standards. Open availability, including weekends, is required.

Flexible scheduling and a supportive team culture are highlighted in the role. The position offers competitive pay, a full benefits package, extensive training, and opportunities to advance, plus free employee parking.

Qualifications

• Open availability including weekends.
• Previous housekeeping experience preferred.

Responsibilities

• Always engage guests, coworkers, and managers in a professional, respectful and cordial manner.
• Provide pleasant and professional services to all hotel guests.
• Clean assigned guestrooms and replenish guest amenities and supplies according to department policies and procedures.
• Report and turn in lost and found items according to the hotel policy
• Prepare a list of work orders for any items in guest rooms or public areas that need the attention of the maintenance department.
• Maintain a clean and organized supply cart at all times.
• Maintain housekeeping storage/cart closets (supply levels, organization and cleanliness)
• Operate and maintain housekeeping equipment such as vacuum cleaner, housekeeping carts, mop unit, etc.
• Properly maintain all work equipment, tools, and supplies.
• Maintain the cleanliness of the laundry room to include associate rest rooms/locker rooms.
• Deliver cots, cribs, and other guest related supplies upon request from Manager/Supervisor.
• Perform special deep cleaning tasks as assigned, by Managers/Supervisors.
• Clean assigned public areas to include: hotel lobby, corridors, offices, Charades, Quiet Lounge, Banquet Areas, Pool facilities, entranceways, elevators, public restrooms and Fitness Room) as assigned.
• Removal of trash from refuse areas in the student areas of the hotel as assigned.
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy within 10 minutes of request.
• Comply with all department, hotel, and company policies and procedures.
• Perform any job within the housekeeping department (houseman, laundry attendant, lobby attendant)

Skills

Customer service

Flexibility

Job description

Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfying our customers, working collaboratively, and providing career development opportunities for our employees.

The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York perfectly located near several major businesses, residential communities, and local attractions. Our hotel offers the comfort and convenience of a full service hotel at an affordable rate.

Why should you work at the RIT Inn & Conference Center?

• - Competitive compensation package
• - Full benefits package
• - Flexible scheduling
• - Extensive training and opportunities to advance
• - Free employee parking

A Housekeeper is mainly responsible for cleaning and servicing assigned guestrooms, while assisting in maintaining the cleanliness of the public areas of the hotel according to established standards and procedure. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, and social demeanor that contributes to a hospitable environment.

SPECIFIC RESPONSIBILITIES

• Always engage guests, coworkers, and managers in a professional, respectful and cordial manner.
• Provide pleasant and professional services to all hotel guests.
• Clean assigned guestrooms and replenish guest amenities and supplies according to department policies and procedures.
• Report and turn in lost and found items according to the hotel policy
• Prepare a list of work orders for any items in guest rooms or public areas that need the attention of the maintenance department.
• Maintain a clean and organized supply cart at all times.
• Maintain housekeeping storage/cart closets (supply levels, organization and cleanliness)
• Operate and maintain housekeeping equipment such as vacuum cleaner, housekeeping carts, mop unit, etc.
• Properly maintain all work equipment, tools, and supplies.
• Maintain the cleanliness of the laundry room to include associate rest rooms/locker rooms.
• Deliver cots, cribs, and other guest related supplies upon request from Manager/Supervisor.
• Perform special deep cleaning tasks as assigned, by Managers/Supervisors.
• Clean assigned public areas to include: hotel lobby, corridors, offices, Charades, Quiet Lounge, Banquet Areas, Pool facilities, entranceways, elevators, public restrooms and Fitness Room) as assigned.
• Removal of trash from refuse areas in the student areas of the hotel as assigned.
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy within 10 minutes of request.
• Comply with all department, hotel, and company policies and procedures.
• Perform any job within the housekeeping department (houseman, laundry attendant, lobby attendant)

Open availability required, including weekends. Previous housekeeping experience preferred.

The pay range represents the minimum and maximum compensation for this position. This position pays $16 - $17 per hour.