Housekeeper

Windriverliving; Tennessee; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Free parking

Job summary

Windriverliving in Gatlinburg, TN, is seeking a dedicated Housekeeper to maintain cleanliness and organization of rooms and common areas at The Timber at Holly Branch. Responsibilities include preparing guest accommodations, managing linens, and ensuring all areas meet hotel standards.

The ideal candidate should possess good communication skills, attention to detail, and the ability to work under pressure, with at least a High School Diploma or GED equivalent. This role requires physical activity and a commitment to providing guest satisfaction.

Qualifications

• 1-2 years previous experience as a housekeeper is preferred.
• Must be at least 18 years old.
• Ability to read, write and speak English fluently.

Responsibilities

• Prepare and clean the rooms to ensure guest readiness.
• Maintain cleanliness of lobby and common areas.
• Restock linens and supplies after each stay.

Skills

Good verbal communication skills

Attention to detail

Ability to work under pressure

Interpersonal skills

Education

High School Diploma or GED equivalent

Job description

Gatlinburg, TN: The Timber at Holly Branch, an affiliate of Ayres Vacation Rental, is a lodge / boutique hotel. The Housekeeper will be responsible for cleaning the lodge and rooms consistently based on hotel standards, setting up the laundry cart and organizing the laundry closet.

Free Parking guaranteed, on-site.

Housekeeping General Cleaning Responsibilities

• Properly prepare and clean the rooms and ensure all accommodations are guest ready prior to each stay.
• Ensure all lodging accommodations are clean and organized meeting exceptional standards.
• Maintain cleanliness of common areas (lobby, hallways, restrooms, etc.)
• Ensure guests have left accommodations in good condition at check‑out.
• Vacuum, sweep, mop, dust, and wash all surfaces, collecting and removing debris from property as needed.
• Manage and restock linens after each stay and restock suites with standard supplies.
• Set up and maintain the laundry cart and organize the laundry closet.
• Complete occasional laundry transportation to and from the laundry facility and The Timber.
• Clean and maintain fire pit areas.
• Audit and ensure all furniture, fixtures, and equipment meet the quality cleanliness standards and checklists provided by The Timber.
• Notify and recommend to management if furnishings, linens, etc. need repair or replacement.
• Ensure all cleaning equipment and supplies are used and stored properly.
• Follow hotel safety and sanitation policies.
• Support guest needs around the property to the best of your ability, stepping in to assist with any duties that enhance the overall guest experience.

Requirements

• High School Diploma or GED equivalent.
• 1-2 years previous experience as a housekeeper (preferred)
• Must be at least 18 years old (required).

Knowledge / Skills / Abilities

• Good verbal communication skills.
• Ability to read, write and speak the English language fluently to interact with guests, the public and other team members.
• Ability to work under pressure.
• Strong attention to detail and efficiency.
• Interpersonal skills to provide overall customer satisfaction.
• Ability to work weekends and holidays.

Physical Requirements

Must be able to bend, stoop, climb stairs, twist, kneel, climb, lift, push, and pull items weighing 50 lbs. Must be able to stand and continuously move throughout the workday. Must be comfortable working outside and in varying weather conditions.