Housekeeper

TerraBella Senior Living; Shelby (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

Discovery Senior Living in North Carolina is seeking a dedicated housekeeping team member to perform cleaning duties in apartment homes, common areas, and offices. You will sweep, mop, sanitize restrooms, and help maintain a safe, orderly environment for residents and staff.

This role requires physical stamina, the ability to follow schedules, and a courteous manner when interacting with guests and residents.

Qualifications

• High School diploma or equivalent preferred.
• Previous housekeeping experience preferred.
• Effective communication with residents in English.
• Able to read safety rules and maintenance instructions.
• Interest in working with a senior population.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Performs cleaning duties according to schedule (daily, weekly, monthly) in apartment homes, common areas, lounges and offices.
• Sweeps, dusts, dust mops, and wet mops all floors and stairways; spot cleans and vacuums floors, rugs, carpets and runners.
• Cleans, sanitizes, and polishes lavatory, shower and sink fixtures; stocks dispensers as necessary.
• Scrubs bath and shower room tiles, woodwork, window frames, and sills.
• Maintains equipment and materials needed to perform work in a clean and orderly condition.
• Collects trash and refuse from work areas and places in designated pick-up areas.
• Responsible for collecting, cleaning and redistributing the community laundry.
• Responsible for maintaining the commercial laundry in a clean, orderly and sanitary condition.
• Ensures cleaning chemicals are kept stored and locked when not in use.
• Ensures any cords, carts, equipment and other hazards are kept out of the way and compliant with fire codes.
• Reports any needed repairs and supply and equipment needs to the Lead Housekeeper.
• Other duties as assigned.

Skills

Communication

Physical stamina

Team collaboration

Reading comprehension

Education

High School diploma or equivalent

Job description

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive.

As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022–2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Responsibilities

• Performs cleaning duties according to schedule (daily, weekly, monthly) in assigned areas such as apartment homes, common areas, lounges and offices.
• Sweeps, dusts, dust mops, and wet mops all floors and stairways; spot cleans and vacuums floors, rugs, carpets and runners. Rotates runners in hallways and entryways.
• Cleans, sanitizes, and polishes both lavatory, shower and sink fixtures and facilities; stocks dispensers as necessary.
• Scrubs bath and shower room tiles, woodwork, window frames, and sills.
• Maintains equipment and materials needed to perform work in a clean and orderly condition.
• Collects trash and refuse from work areas and places in designated pick-up areas.
• Responsible for collecting, cleaning and redistributing the community laundry.
• Responsible for maintaining the commercial laundry in a clean, orderly and sanitary condition.
• Ensures cleaning chemicals are kept stored and locked when not in use.
• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes.
• Reports any needed repairs and supply and equipment needs to the Lead Housekeeper.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent preferred.
• Previous housekeeping experience preferred.
• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must demonstrate an interest in working with a senior population.
• Interacts with guests, residents, and staff in a courteous and friendly manner.
• Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
• Team Member is frequently required to climb or balance; stoop, kneel, crouch, or crawl. The Team Member is occasionally required to sit.
• Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. At Discovery Senior Living, we’re unified by certain, core values, which we call our "Pillars of Excellence". They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.