Housekeeper

Drury Hotels Company, LLC; Santa Fe (NM); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200/year

Flexible scheduling

Paid time off

Hotel discounts and free room nights

Mentorship and internal promotions

Job summary

Drury Plaza Hotel in Santa Fe, NM is hiring full-time and part-time housekeepers to help create memorable stays for business travelers and families. You will perform daily cleaning tasks, restock supplies, and maintain spotless guest rooms to meet our high standards.

Enjoy competitive starting hourly pay, quarterly bonuses up to $3,200 per year, flexible scheduling, paid time off, generous hotel discounts and free room nights, plus opportunities for mentorship and internal promotions.

Qualifications

• No previous cleaning experience required.
• Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.

Responsibilities

• Perform daily housekeeping tasks including cleaning guest rooms, restocking supplies, and maintaining bathrooms to hotel standards.
• Vacuuming, changing linens, sanitizing surfaces, and ensuring rooms are ready for guests.
• Respond promptly to guest requests with a courteous, service-oriented attitude.
• Contribute to a positive work environment and support fellow team members as needed.

Education

High school diploma or equivalent

Job description

Property Location: Drury Plaza Hotel - 828 Paseo de Peralta, Santa Fe, New Mexico 87501

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There’s a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement – Company-matched 401(k)
• Award-winning – Ranked among Newsweek's America’s Greatest Workplaces 2025

We are hiring immediately for full-time and part-time housekeepers.

Why join us?

Here you will be valued for what you do and who you are and you will be well compensated. There is a reason we boast multiple top employer awards across the country. We offer:

• Hotel discounts and free room nights
• Paid time off as well as medical, dental, vision and life insurance
• Team Member Assistance Program and Company-matched 401(k)

Once you start, you won’t want to leave. Our team members say it’s because we let them prioritize life outside work with a team that is tight-knit and feels like family. You can also move your career forward with our promote from within culture. Many of our managers started in frontline hotel roles.

What you will do:

In this role, you’ll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don’t cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine.

Compensation Competitive starting hourly pay Quarterly bonuses up to $3,200/year based on hotel results. At Drury, we succeed together!

Requirements

No previous cleaning experience required. Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.

Lo que harás:

Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo. Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes. Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas. Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios. Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten. Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1.

Lo que esperamos de ti:

Con tu espíritu emprendedor y tu personalidad única, brillarás en los hoteles Drury. Buscamos miembros del equipo de limpieza con actitudes positivas y estas calificaciones. Conocimientos exhaustivos de los procedimientos y suministros de limpieza. Capacidad de trabajar de forma independiente (sin supervisión directa) y seguir instrucciones (verbales y escritas). Tener una actitud positiva y resolutiva. Dedicación a brindar un servicio excelente al cliente.

FUNCIONES BÁSICAS Y TAREAS LABORALES:

Realiza una variedad de servicios de limpieza del hotel para mantener limpias las habitaciones de los huéspedes de acuerdo con las normas establecidas. Inspecciona visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios. Ayuda a los huéspedes siempre que sea posible proporcionándoles ropa de cama, toallas, comodidades, o información que soliciten. Se te puede pedir que ayude en la lavandería/ limpiar los espacios públicos cuando sea necesario. Asegura una experiencia excepcional para los huéspedes brindando un servicio amable y cortés al descubrir y responder de manera rápida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1. Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huéspedes. Drury Hotels están abiertos los 7 días de la semana y nuestros días más ocupados son los fines de semana (los sábados y domingos). Trabajar sábado y domingo puede ser un requisito para este puesto.

CONOCIMIENTO GENERAL, HABILIDAD, Y CAPACIDAD:

Requiere la habilidad de seguir instrucciones verbales y escritas. Requiere un conocimiento profundo de los procedimientos de limpieza, así como de los suministros de limpieza. Requiere capacidad para trabajar sin supervisión directa. Proporciona un excelente servicio al cliente.

REQUISITOS MENTALES Y FÍSICOS:

EDUCACIÓN

Requiere conocimientos, habilidades, y destrezas mentales equivalentes a la finalización de 2 años de escuela secundaria.

EXPERIENCIA

La experiencia previa en la limpieza es útil pero no necesaria.

FUNCIONES ESENCIALES

Requiere la capacidad de caminar y estar de pie durante todo el turno de trabajo. Requiere capacidad para empujar, pasar la aspiradora, alcanzar, estirarse, y agacharse en las actividades diarias de trabajo. Requiere la capacidad de levantar 25 – 35 libras de forma intermitente durante la jornada laboral.

RELACIONES LABORALES:

Reporta a la Ejecutiva de Limpieza / Subgerente General. Mantiene y promueve una relación de trabajo positiva y cooperativa con todos los departamentos del hotel.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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