Housekeeper

ZEALANDIA HOLDING COMPANY; Park City (UT); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Travel club

Discounted stays

Discounts on travel expenses

Medical insurance

401(k) with match

Job summary

ZEALANDIA HOLDING COMPANY's Park Plaza Resort in Park City, UT is seeking a Housekeeper to maintain clean guest rooms and common areas to brand standards, creating a comfortable environment that supports guest satisfaction.

You will follow checklists, restock amenities, report repairs, and communicate with Front Desk and Maintenance about room status and check-in/out needs. High school diploma or equivalent preferred; bilingual Spanish is a plus.

Qualifications

• High School Diploma or equivalent.
• Experience: Housekeeping experience is preferred, but not required.
• Bilingual/Spanish Speaking.

Responsibilities

• Maintains and cleans rooms, including all common areas, in accordance with brand standards.
• Utilizes the approved checklist to inspect, clean, and secure the facilities.
• Replenishes guest rooms with amenities, supplies, linens, and terry in accordance with standards.
• Inspects rooms for repairs and reports needs to Maintenance, Management, or Front Desk accordingly.
• Communicates often with Front Desk and Maintenance on status of rooms, need for repairs and early and late check in/outs.
• “Pitches” in and helps co-workers with their job duties as part of the housekeeping team.

Skills

Oral communication (English)

Bilingual Spanish

Education

High School Diploma or equivalent

Job description

Job Details

Location: Park Plaza Resort - Park City, UT 84060

Position Type: Full Time

Competitive pay based on experience.

Benefits

We offer membership to our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our resorts
• Access to discounted stays at partner resorts and hotels
• Discounts on other travel related expenses like airfare, car rental and more.

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k) with company match, ancillary benefits, and much more!

Park Plaza Resort is managed by LaTour Hotels and Resorts, Inc., and as an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

Position Summary

The Housekeeper cleans rooms consistent with LHR standards and interacts with guests in a manner that promotes a positive impression of the staff and property. This position creates a comfortable and clean guest environment, which contributes to guest satisfaction and the success of the rooms division.

Essential Functions

• Maintains and cleans rooms, including all common areas, in accordance with brand standards.
• Utilizes the approved checklist to inspect, clean, and secure the facilities.
• Replenishes guest rooms with amenities, supplies, linens, and terry in accordance with standards.
• Inspects rooms for repairs and reports needs to Maintenance, Management, or Front Desk accordingly.
• Communicates often with Front Desk and Maintenance on status of rooms, need for repairs and early and late check in/outs.
• “Pitches” in and helps co-workers with their job duties as part of the housekeeping team.

Other Functions

The Housekeeper may also:

• Perform other duties as needed to ensure smooth property operations.

Qualifications/Requirements

• High School Diploma or equivalent.
• Experience: Housekeeping experience is preferred, but not required.
• Bilingual/Spanish Speaking.

LHR’s Core Competencies

• Accountability: Ability to accept responsibility and account for actions.
• Adaptability: Ability to adapt to change in the workplace.
• Customer oriented: Ability to take care of the customers’ needs while following company procedures.
• Enthusiastic: Ability to bring energy to the performance of a task.
• Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
• Interpersonal: Ability to get along well with a variety of personalities and individuals.
• Responsible: Ability to be held accountable or answerable for one’s conduct.
• Safety awareness: Ability to identify and correct conditions that affect employee safety.
• Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

• Accuracy: Ability to perform cleaning duties accurately and thoroughly.
• Oral Communication: Ability to communicate effectively with others using spoken English.
• Detail Oriented: Ability to pay attention to minute details of every task.
• Energy: Possesses the ability to work at a sustained pace and produce quality work.
• Organization: Possesses the trait of being organized or following a systematic method of performing each task.

Physical Requirements

Physical tasks and activities include:

• Standing, walking, sitting, bending, kneeling, squatting, climbing, crawling, handling/fingering, and reaching (outward and above shoulder).
• Lifting/Carrying: 10 lbs. or less, 11‑20 lbs., 21‑50 lbs. (up to 33% of time).
• Pushing/Pulling: 12 lbs. or less, 13‑25 lbs., 26‑40 lbs. (up to 33% of time).
• Frequency of activities: up to 33% of time for most tasks.

Work Environment

The Housekeeper works outside in different weather conditions, which vary across locations. This is a fast paced environment with multiple interruptions. The schedule includes holidays and weekends and it may be changed as needed to meet demand.